Dell desktop problem with USB connected HP Printer
Posted on 2004-11-11
This is relatively new DELL desktop (XP Home) connected to an HP printer. The disk drive failed in the desktop after only a few months. After DELL replaced the drive and OS, the printer upon every start up prints two pages with one line on each page. The first page and line is "USBC RUT". The second page and line will consist of some characters I cannot type but it will look something like "USBCUQNI$...$USBCSDOM(. " The "periods" are charcters that are not on my keyboard. I've talked to HP but they do not believe that this is a printer problem. I reloaded the HP software after deleting the printer and drivers but that didn't help. I suspect that this is a USB issue. I appears that the system is attempting to boot from the USB ports. Is this possible and if so, what can be done about it. There are no disk drives , zip drives or other storage devices attached via the USB port. Thanks for your suggestions.