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William SmythFlag for United Kingdom of Great Britain and Northern Ireland

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Etrust error logging into administrator view

Version 7.0 etrust. Windows 2000 Server

When I try to log into the administrator view I get the following message

Error connecting to server <server-name>.The account was not granted access to the admin server database.

There have been no changes to the server or software loaded. I have tried reinstalling the admin server portion of etrust but it hangs part way through.

Any help would be gratefully appreciated
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ghana
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By default you have to log into the administrator view with the account that was used to install the software. Did you install eTrust with another account than you now try to logon?
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ASKER

Unfortunately not. The admin view logging has been working correctly up until recently

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