William Smyth
asked on
Etrust error logging into administrator view
Version 7.0 etrust. Windows 2000 Server
When I try to log into the administrator view I get the following message
Error connecting to server <server-name>.The account was not granted access to the admin server database.
There have been no changes to the server or software loaded. I have tried reinstalling the admin server portion of etrust but it hangs part way through.
Any help would be gratefully appreciated
When I try to log into the administrator view I get the following message
Error connecting to server <server-name>.The account was not granted access to the admin server database.
There have been no changes to the server or software loaded. I have tried reinstalling the admin server portion of etrust but it hangs part way through.
Any help would be gratefully appreciated
By default you have to log into the administrator view with the account that was used to install the software. Did you install eTrust with another account than you now try to logon?
ASKER
Unfortunately not. The admin view logging has been working correctly up until recently
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