I have posted this here because I am suspecting foul play.
This problem started three days ago.
When I started outlook, it would attempt to connect but then fails after a certain period. The errors I would get are:
- Could not connect to mail server or
- Connection interrupted
When I closed it, it would remain on the taskbar and the won't bulge until I end the process. The CPU would be sitting at 100% the whole time.
I have run detect and repair and now it can be closed, but still fails when connecting to the internet. The same happens on Outlook Express.
What I have noticed it that the process CCSETMGR.EXE takes up whatever CPU is available when I start the e-mail clients and dies down immediately on failure. CCSETMGR is supposed to be a Norton Internet Security file. When I stop the CCSETMGR process, the client does not even attempt to connect, it just fails with:
- Could not connect...
I have tested the ports 25 and 110 and they are both open.
I have, in addition, used a notebook to connect to the same e-mail servers (2) using the same connection and it works fine.
I have scanned for spyware and found nothing.
Please help me, I am having sleepless nights trying to figure this out!
Microsoft Office 2003
Microsoft Windows XP SP2 - Firewall Disabled
Norton Internet Security 2004 - Firewall Enabled (Does not work even when disabled)
Trend Micro Internet Security 11.4 - Antivirus Enabled, Firewall Disabled
Spybot Search & Destroy 1.3
Aluria Spyware Eliminator