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Lotus R6 replication settings change by themselves

I'm setting up users email client for remote access.  Make a local replica of their mail file.  Set it to replicate at the start and end of session.  Then I set up the "internet" location with a connection to our R6 server and tell it to do the same as far as replication settings.

The replication settings within the location document are enable replication, create new replicas immediately or next replication, replicate when notes starts, prompt to replicate when notes shuts down.

I am able to set this up and perform a replication and all is well.

I call the user down to train them on how to do this and get an error that replication failed.  I go to look at the settings and see entirely different settings.  What I see now are settings to replicate on the hour, but not when Notes begins or shuts down.  The end user can successfully manually replicate, but will not be prompted at the correct time.  

I have taken this question to Lotus, but was told that it's not a popular enough problem for them to look at.

I have had this happen to three different end users, however at least that many more remote users have been setup identically and it worked fine.

Any suggestions would be greatly appreciated.

Regards,

Katy Lyons
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klyons8084
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klyons8084
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qwaleteeCommented:
OK, first of all, get the supervisor on the line, because any jerk that says it isn't a "popular" problem needs to get retrained in a hurry (that's a euphemism natch).

Next, R6 made some things confusing in teh replication settings, because a single dialog box integrates settings from the database level and the location doc level.  And of course, theer are many things that modify location documents as it is.  So, I would open up the Locations view of teh personal address book -- and even the ($Locations) view -- and see if there are replication conflicts.

When you said, "I go to look at the settings and see entirely different settings," what part of the UI did you use to look at the settings?
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klyons8084Author Commented:
That is within the replications tab of the location document.  I will try to look exclusively in the address book, maybe.
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klyons8084Author Commented:
Ok, I now have at least a clue.  I also had copied the users' names.nsf from their desktop workstation to preserve the email addresses and I now see that it is overwriting those other settings.  Let me look at them side by side to see if there's differences to account for the property changes.
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qwaleteeCommented:
You need to be careful with copying names.nsf, because you end up with a replica copy of something taht is inteded to only have one copy (since local updates can be made).
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klyons8084Author Commented:
Well, this has been bothering us here for months and I feel like I have it resolved.  What I did to preserve both aspects - being able to replicate and the users' addresses was to export the addresses and import them on the other machine rather than overwriting the names.nsf file.  It works!  It's a little clunkier but I'll take it over the inability to replicate automatically.
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