We are working on a Gateway Solo 5300 laptop that we can no longer get to boot beyond the bios password. Our customer requested a new OS reinstall and had a bios password of "jake" on the machine. A tech went into bios and changed the bios password, instead of entering a password he left the new password blank and pressed enter thinking it would just disable the bios password. Now using "jake" or just pressing enter does not work so we are assuming it has been set to the default password. If anyone knows this password please help. Also on this laptop the password is stored on the eeprom so disconnecting the cmos password will not work.