Cable Modem -> Router Problems
Posted on 2004-11-11
Equipment: Surfboard 4400 cable Modem, Dell ispiron 1100 running windows XP *, usrobotics wirless g router.
Problem: Cannot ping nodes external to the network, request times out. Have an 80 - 99% packet loss when pinging external gateway over an 8 hour period.
I have been systematically eliminating the possiblities for this problem.
I have replaced all cables
used 3 different laptops of different brands
replace my router 4 times ( 1 linksys, 2 cnets and now this usrobotics router)
I then took my router to a friends house with a cable connection and found that it worked an absolute treat. The only difference between our two connections was the brand of modem. So I rand My ISP and got a new modem, still no avail.
My main concern is that I can ping externally fine if i connect the cable modem directly to my laptop (no router) so the ISP doesnt want to have a bar of it and assertain it is my router. But the router works fine on a different connection provided by that same ISP!!!
I am nearly in tears!
From here I went round and stole my friends modem for a day much to his disgust and took it back and hooked it up on my connection, didnt work. So I am stuck thinking that it must be something to do with my ISP. But it cant be because the cable modem has a signal!