RayCampion1971
asked on
Exchange Server 2000 Mailbox issue
Hi,
We've had a server crash that has the windows small business server 2000 running on it, which hosts our email accounts. Once restarting the server, the mailbox is showing red, and the only option is to remount it. When I try, it gives an error
An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both.
ID no: c1041724
Exchange System Manager
I've made sure the permissions are set for the servername$ and retried, but no luck with that. Any ideas
Tks
Ray
We've had a server crash that has the windows small business server 2000 running on it, which hosts our email accounts. Once restarting the server, the mailbox is showing red, and the only option is to remount it. When I try, it gives an error
An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both.
ID no: c1041724
Exchange System Manager
I've made sure the permissions are set for the servername$ and retried, but no luck with that. Any ideas
Tks
Ray
Restart the information store
server name - first storage group - mailbox store
server name - first storage group - mailbox store
ASKER
Hi
To answer your points - I'm getting no output from the eseutil command - says that it can't find the file eseutil. But have found the path of all the edb files - they are all in Program files\exchsrvr\mdbdata.
Have rebooted the server, so this will have restarted all the services, and still nothing has changed
Any other ideas
Tks
Ray
To answer your points - I'm getting no output from the eseutil command - says that it can't find the file eseutil. But have found the path of all the edb files - they are all in Program files\exchsrvr\mdbdata.
Have rebooted the server, so this will have restarted all the services, and still nothing has changed
Any other ideas
Tks
Ray
Even after a restart sometimes you have to MOUNT the store
Check and see if there is a RED X on the mailbox store
Check and see if there is a RED X on the mailbox store
ASKER
yes -there is a big red down arrow on the mailbox store
right click and select mount
ASKER
I've been through that process before - please read the opening entry for this case - I get an error on mounting as above
Friday sorry
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ASKER
OK - I've managed to take off the output from for this request
Repair Count: 0
Repair Date: 00/00/1900 00:00:00
Last Consistent: (0X14c,1FEC,101) 11/13/2004 02:01:44
Last attach: (0X14c,1FED,172) 11/13/2004 02:01:44
Last Detach: (0X0,0,0) 00/00/1900 00:00:00
Dbid: 1
Log Signature: Create time: 02/25/2004 16:41:04 Rand: 4374658 Computer
OS Version: (5.0.2195 sp 4)
Previous Full Backup:
Log Gen: 0-0 (0X0-0X0)
Mark (0X0,0,0)
Mark: 00/00/1900 00:00:00
Current Incremental Backup
Log Gen: 0-0 (0X0-0X0)
Mark (0X0,0,0)
Mark: 00/00/1900 00:00:00
Current Snapshot backup:
Log Gen: 0-0 (0X0-0X0)
Mark (0X0,0,0)
Mark: 00/00/1900 00:00:00
Log Signature: Create time: 02/25/2004 16:41:04 Rand: 4374658 Computer
OS Version: (5.0.2195 sp 4)
cpgUpgrade55format: 0
cpgUpgradeFreePages: 0
cpgUpgradeSpaceMapPages: 0
Repair Count: 0
Repair Date: 00/00/1900 00:00:00
Last Consistent: (0X14c,1FEC,101) 11/13/2004 02:01:44
Last attach: (0X14c,1FED,172) 11/13/2004 02:01:44
Last Detach: (0X0,0,0) 00/00/1900 00:00:00
Dbid: 1
Log Signature: Create time: 02/25/2004 16:41:04 Rand: 4374658 Computer
OS Version: (5.0.2195 sp 4)
Previous Full Backup:
Log Gen: 0-0 (0X0-0X0)
Mark (0X0,0,0)
Mark: 00/00/1900 00:00:00
Current Incremental Backup
Log Gen: 0-0 (0X0-0X0)
Mark (0X0,0,0)
Mark: 00/00/1900 00:00:00
Current Snapshot backup:
Log Gen: 0-0 (0X0-0X0)
Mark (0X0,0,0)
Mark: 00/00/1900 00:00:00
Log Signature: Create time: 02/25/2004 16:41:04 Rand: 4374658 Computer
OS Version: (5.0.2195 sp 4)
cpgUpgrade55format: 0
cpgUpgradeFreePages: 0
cpgUpgradeSpaceMapPages: 0
Give the output of eseutil /mh . So you run it as:
eseutil /mh fullPathtoDb
like eseutil /mh "c:\Program Files\Exchsrvr\Mdbdata\fil
Cheers!