Exchange Server 2000 Mailbox issue

Hi,
     We've had a server crash that has the windows small business server 2000 running on it, which hosts our email accounts.  Once restarting the server, the mailbox is showing red, and the only option is to remount it.  When I try, it gives an error

An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both.
ID no: c1041724
Exchange System Manager

I've made sure the permissions are set for the servername$ and retried, but no luck with that. Any ideas

Tks
Ray
RayCampion1971Asked:
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NetworkArchitekCommented:
Hi RayCampion1971,
Give the output of eseutil /mh . So you run it as:

eseutil /mh fullPathtoDb

like eseutil /mh "c:\Program Files\Exchsrvr\Mdbdata\filename.edb   or wherever it is stored.

Cheers!
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tmorrison3Commented:
Restart the information store

server name - first storage group - mailbox store
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RayCampion1971Author Commented:
Hi
  To answer your points - I'm getting no output from the eseutil command - says that it can't find the file eseutil.  But have found the path of all the edb files - they are all in Program files\exchsrvr\mdbdata.

Have rebooted the server, so this will have restarted all the services, and still nothing has changed

Any other ideas

Tks
Ray
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tmorrison3Commented:
Even after a restart sometimes you have to MOUNT the store
Check and see if there is a RED X on the mailbox store
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RayCampion1971Author Commented:
yes -there is a big red down arrow on the mailbox store
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tmorrison3Commented:
right click and select mount
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RayCampion1971Author Commented:
I've been through that process before - please read the opening entry for this case - I get an error on mounting as above
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tmorrison3Commented:
Friday sorry
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NetworkArchitekCommented:
Well, it would be really good if we could have that output. It must be there, sometimes it doesn't get into your global path do it like this

c:\program files\exchsvr\bin\eseutil /mh "c:\Program Files\Exchsrvr\Mdbdata\filename.edb  

There are several things it could be.
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RayCampion1971Author Commented:
OK - I've managed to take off the output from for this request

Repair Count: 0
Repair Date: 00/00/1900 00:00:00
Last Consistent: (0X14c,1FEC,101) 11/13/2004 02:01:44
Last attach:   (0X14c,1FED,172) 11/13/2004 02:01:44
Last Detach: (0X0,0,0) 00/00/1900 00:00:00
Dbid: 1
Log Signature: Create time: 02/25/2004 16:41:04 Rand: 4374658 Computer
OS Version: (5.0.2195 sp 4)

Previous Full Backup:
Log Gen: 0-0 (0X0-0X0)
Mark (0X0,0,0)
Mark: 00/00/1900 00:00:00

Current Incremental Backup
Log Gen: 0-0 (0X0-0X0)
Mark (0X0,0,0)
Mark: 00/00/1900 00:00:00

Current Snapshot backup:
Log Gen: 0-0 (0X0-0X0)
Mark (0X0,0,0)
Mark: 00/00/1900 00:00:00
Log Signature: Create time: 02/25/2004 16:41:04 Rand: 4374658 Computer
OS Version: (5.0.2195 sp 4)

cpgUpgrade55format: 0
cpgUpgradeFreePages: 0
cpgUpgradeSpaceMapPages: 0

0
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Windows 2000

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