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Can't send email to domain pacbell.net

Posted on 2004-11-12
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Last Modified: 2008-02-20
I can receive email from domain pacbell.net but cannot send emails to anyone with the address name@pacebell.net. How can I fix this?
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Question by:gardnerbartlett
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Expert Comment

by:sunray_2003
ID: 12570850
Hi gardnerbartlett,

Did it start suddenly ?

What error message ( + number) do you get in the send and receive dialog box ?

what is your outgoing mail server and have you tried to turn on authentication for outgoing server to see if that would help

check with your mail provider if any issue started recently

SR..
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Author Comment

by:gardnerbartlett
ID: 12570879
first error is message delayed, then later on message undeliverable. We have our own exchange server and can't think of any changes in configuration that would cause it. We just changed to a new provider but the issue existed prior to that.
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LVL 49

Expert Comment

by:sunray_2003
ID: 12574158
Check if this would help

You receive a non-delivery report when you try to send an e-mail message to a recipient that is located in your Exchange organization in Outlook 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;834866

SR
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Author Comment

by:gardnerbartlett
ID: 12575022
SR
pacbell.net is not located in our exchange organization. Out exchange 2003 only has a dozen of our own mailboxes. We have a client who has an email account with pacbell.net. She can send to us but we can not send to her .
thanks for the comment
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Accepted Solution

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sunray_2003 earned 750 total points
ID: 12575025
>>We have a client who has an email account with pacbell.net

Is pacbell.net set as regular pop3 account in her outlook ?
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Author Comment

by:gardnerbartlett
ID: 12575029
I'll have to ask, thanks for the comment.
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Author Comment

by:gardnerbartlett
ID: 12797297
turns out other computers in our office can't send email to her address. We'll have to check to make
sure we are not somehow blocked.
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