gardnerbartlett
asked on
Can't send email to domain pacbell.net
I can receive email from domain pacbell.net but cannot send emails to anyone with the address name@pacebell.net. How can I fix this?
ASKER
first error is message delayed, then later on message undeliverable. We have our own exchange server and can't think of any changes in configuration that would cause it. We just changed to a new provider but the issue existed prior to that.
Check if this would help
You receive a non-delivery report when you try to send an e-mail message to a recipient that is located in your Exchange organization in Outlook 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;834866
SR
You receive a non-delivery report when you try to send an e-mail message to a recipient that is located in your Exchange organization in Outlook 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;834866
SR
ASKER
SR
pacbell.net is not located in our exchange organization. Out exchange 2003 only has a dozen of our own mailboxes. We have a client who has an email account with pacbell.net. She can send to us but we can not send to her .
thanks for the comment
pacbell.net is not located in our exchange organization. Out exchange 2003 only has a dozen of our own mailboxes. We have a client who has an email account with pacbell.net. She can send to us but we can not send to her .
thanks for the comment
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ASKER
I'll have to ask, thanks for the comment.
ASKER
turns out other computers in our office can't send email to her address. We'll have to check to make
sure we are not somehow blocked.
sure we are not somehow blocked.
Did it start suddenly ?
What error message ( + number) do you get in the send and receive dialog box ?
what is your outgoing mail server and have you tried to turn on authentication for outgoing server to see if that would help
check with your mail provider if any issue started recently
SR..