asked on

Modem/ port problems:

I reformatted a Dell Dimension 4300 (originall XP) with a copy of Windows 98 (the only OS handy) and now cannot get modem to work. Correct modem appears in device manager, but not in controlpanel_modem. COM 1 is listed in device manager, and has no modem attached in controlpanel_modem. COM 2 is not listed in device manager, but has multiple copies in Controlpanel_modem with what I think is the correct modem associated.

The correct driver has been installed with this conexantHCF V90 PCI modem.

I saw related questions answered, but i need a little more explanation.

blue_zee

Bootup in SAFE MODE (press the CTRL or F8 key at startup and select Safe Mode).

Go to Device Manager and uninstall/delete ALL entries under Ports (COM & LPT).

Reboot again, letting Windows reinstall the Ports.

Now, reinstall the printer software and drivers.

Check if the problem persists.

Zee

blue_zee

Try that but disregard the comment about reinstalling printer drivers...

Sorry.

Zee

blue_zee

#
Author: clusen
Date: 11/13/2004 01:11AM WET
View Source Question
Post a Reply to this feedback
Tried that... still no modem.

clusen,

Feedback is not to be used to post replies or comments to the question.

Type your comment below "Post a Comment" and hit the "Submit" button.

Zee

blue_zee

Try this:

Start > Run > type SFC and press enter.

This will launch System File Checker. Scan your system for corrupted or altered files.

Zee

ASKER CERTIFIED SOLUTION

blue_zee

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

clusen

ASKER

Zee, thank you so much. The EarthLink article was right on!

blue_zee

Great news!

When you feel happy with the result, please close this question.

See here your options:

https://www.experts-exchange.com/help.jsp#hi67

Cheers,

Zee