Modem/ port problems:

I reformatted a Dell Dimension 4300 (originall XP) with a copy of Windows 98 (the only OS handy) and now cannot get modem to work. Correct modem appears in device manager, but not in controlpanel_modem. COM 1 is listed in device manager, and has no modem attached in controlpanel_modem. COM 2 is not listed in device manager, but has multiple copies in Controlpanel_modem with what I think is the correct modem associated.

The correct driver has been installed with this conexantHCF V90 PCI modem.  

I saw related questions answered, but i need a little more explanation.
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Bootup in SAFE MODE (press the CTRL or F8 key at startup and select Safe Mode).

Go to Device Manager and uninstall/delete ALL entries under Ports (COM & LPT).

Reboot again, letting Windows reinstall the Ports.

Now, reinstall the printer software and drivers.

Check if the problem persists.


Try that but disregard the comment about reinstalling printer drivers...


Author: clusen
Date: 11/13/2004 01:11AM WET
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Tried that... still no modem.


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Try this:

Start > Run > type SFC and press enter.

This will launch System File Checker. Scan your system for corrupted or altered files.


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clusenAuthor Commented:
Zee, thank you so much. The EarthLink article was right on!

Great news!

When you feel happy with the result, please close this question.

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