?
Solved

Can a pst file on a file server be synchronized in Microsoft Outlook 2002?

Posted on 2004-11-12
12
Medium Priority
?
289 Views
Last Modified: 2010-04-08
There is a lady at work that travels extensively and needs to take her laptop with her archived pst file with her, as it contains important emails see needs on the road. When she returns to the office, some archive emails need to be deleted and others need to be added. However, the pst file is stored on her home directory up on the company network, not on the Exchange server. If she were to keep all of these emails in her inbox, she would go far over her limit of her mailbox quota, because of the large attachments. Can I configure Outlook to synchronize archived emails not in her inbox?
0
Comment
Question by:creg021099
11 Comments
 
LVL 27

Expert Comment

by:Asta Cu
ID: 12571954
How current is her Office with updates?  http://www.officeupdate.com
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 12571964
Perhaps this sheds some light
Both offline files and personal folders files stop accepting data in Outlook 2002 and Outlook 2003
http://support.microsoft.com/default.aspx?scid=kb;en-us;288283
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 12571965
Description of the issues that are fixed in Outlook 2002 by the Office XP Service Pack 1 - includes some synchronize probs
http://support.microsoft.com/default.aspx?scid=kb;en-us;311573
0
Granular recovery for Microsoft Exchange

With Veeam Explorer for Microsoft Exchange you can choose the Exchange Servers and restore points you’re interested in, and Veeam Explorer will present the contents of those mailbox stores for browsing, searching and exporting.

 
LVL 27

Expert Comment

by:Asta Cu
ID: 12571969
Auto-archive options set for a particular folder, which you set by right-clicking the folder, clicking Properties, and choosing options in the AutoArchive tab - should work for your situation.
More detail here
http://www.microsoft.com/resources/documentation/office/xp/all/reskit/en-us/depb06.mspx
0
 

Author Comment

by:creg021099
ID: 12577195
Thank you all for your suggestions. Perhaps I should clarify this question. The user has a pst file up on the network in her personal directory, which she accesses from her office computer. When she goes on the road, she needs this pst file on her travel laptop. When on the road, she adds and deletes emails contained in the pst, then when she returns, she needs to put the pst back in her home directory, so she can access it from her office PC. So far, I do not see a way in Outlook 2002 or 2003 to include pst files for synchronizing.

So, I am thinking perhaps some sort of batch file or some other method to safely copy her pst file to/from her laptop as needed. Any ideas for good batch files or a backup procedures she can run manually? Preferably one batch job to copy from the server to her laptop and another batch file to copy from laptop back to server. I know a basic batch file can be written, if you know of one I can use that has some sort of graphical interface to it that she can use easily.
0
 
LVL 23

Expert Comment

by:rhandels
ID: 12578079
Hi,

There are a few options, first off enlarging the mailbox limit qouta (which off course isn't the best off all options) and make sure to set up an OST file (sync her e-mail into a file that's placed on the local machine), and let her sync..

Second, make sure to use Terminal Server, so she can contact het pst file evrywhere she goes..

Third option is to make sure she has two pst files (one local copy) and make sure she copies the files over eachother. I know, it's kinda tricky, we have the exact same problem, but these are the only solutions we could come up with and believe me, we tried a lot...
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 12578554
The only other alternative that comes to mind while 'on the road'; would be to setup a POP3 account within Outlook and use an Email provider/interface that will keep the Email at the Server Level so that mail can be checked in transit, managed there (delete or keep); then when in the office, open using Outlook to download from the email server.  I choose this option for minimal hassle; Yahoo mail, Hotmail and so on appear to be viable options (among many others).  Just wanted to throw this out there, since it works for me.  ":0) Asta
0
 

Author Comment

by:creg021099
ID: 12634966
Unfortunately, I do not have control of the email policies of the company for which I work. Hotmail, Yahoo, Comcast, etc. websites for email are blocked by Websense.

To restate the original problem, an offline archive .pst file is up on a server (not an Exchange server) and the person traveling with their laptop wishes to take all this important archived mail with them on the road. The archive.pst cannot be synchronized by conventional methods.

Someone told me about a utility that Microsoft makes called "Outlook Personal Folders Backup". This seems to be the only alternative I have and it may do the trick. http://office.microsoft.com/en-us/officeupdate/CD010225491033.aspx I am thinking along these lines:

1. Have both Office computer and laptop online in office.
2. Run backup utility from OFFICE PC configured to copy .pst file from server to laptop.
3. Current .pst file copied onto laptop, ready for travel.
4. Return from travel with newest .pst file (Containing new emails, deleted emails, etc.)
5. Have both Office computer and laptop online in office.
6. Run backup utility from LAPTOP PC configured to copy .pst file from laptop overwrite older .pst file on server.
7. New archive .pst file safely on server to be backed up to tape.

The reason I think the backup utility should be configured differently and run on the desktop PC one time and the laptop the other time, is because if I were to run the same utility on the same computer each time, the confused user would have to reconfigure the path each time. I think it would be less comfusing for the user if she run it on the PC before traveling and again run it on the laptop when she returns to the office.

Thank you astaec & rhandels for your input on this sticky problem.
0
 

Author Comment

by:creg021099
ID: 12634969
OK to close this question.
0
 
LVL 27

Expert Comment

by:Asta Cu
ID: 12638808
Thanks for the update, creg.  How would you like to have this question finalized?  This is a helpful link about the question/answer process here....
http://www.experts-exchange.com/Community_Support/help.jsp#hs4

For special handling, if you choose not to award or split points, post the request here:
http://www.experts-exchange.com/Community_Support/askQuestion.jsp

Asta
0
 

Accepted Solution

by:
modulo earned 0 total points
ID: 12681424
Closed, 250 points refunded.

modulo
Community Support Moderator
Experts Exchange
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
Today as you open your Outlook, you witness an error message: “Outlook is using an old copy of your Outlook Data File…”. Probably, Outlook is accessing an old OST file.
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…
Suggested Courses

850 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question