Can't access my router web page, i.e. 192.168.11.?

Posted on 2004-11-14
Last Modified: 2009-08-03
I put in my password, and it won't accept it.  I haven't changed it.  What could have happened?  HOw can I access it now that it won't accept my password?  What can I do?
Question by:Mordido
    LVL 32

    Expert Comment

    by:Luc Franken
    Hi Mordido,

    What router do you have? Without knowing such a thing it's guesswork for us to know if a backdoor exists or if you can flash the firmware without logging in.
    For now all I can say is check the manufactors website for instructions.


    LVL 49

    Expert Comment

    Hi Mordido,

    Couple of guesses make me think you have linksys
    possible mistype in your subject as  and seeing your previous Question.

    Did you change your password recently ?

    Can you ping that IP address from your computer just seeing atleast you have connected to the router correctly .

    As Lucf said you can reset your router but that would remove all the ISP or your personal configurations and would go back to factory settings.

    If you infact have linksys , check this

    Hold the reset button on the unit for 30 seconds or more and the router will be restored to factory defaults.  This also means that your configuration will be set to factory defaults also, so if your router is configured for your ISP you may loose your connection until you set the unit up again.  The default password for the router is admin in lower case letters.


    PS:  Make sure to give adequate details to help the expert .

    LVL 5

    Accepted Solution

    If you're wireless, check to make sure you're on YOUR network.  If you can't gain access to your router and you left the default SSID (broadcast) then turn off your router and see if you can still get to the Internet.  If so, your neighbor has made the same security mistakes you did.  Alternatively, if you have wireless and your neighbor is mischeivious, they may have changed your admin pass for you (assuming you kept everything default).  Last resort is to hold the reset button and start with the default config.

    Author Comment

    I hope this is related, but 1) I found my router info on the upstairs computer, and for whatever reasons, my downstairs is ok now.  So I'm letting this question go.  Thanks anyway.

    Author Comment

    How can I cancel a question?

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