Toshiba laptop splash screen

Opening splash screen after XP log on displays msg.

Initialization error: HKDRV Driver is absent!

I know this is a driver problem, but for what?
Have posted this error msg. many times, but with no solution.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Lee W, MVPTechnology and Business Process AdvisorCommented:
What model Toshiba?  

You're right - no one has the answer.  I'll try to find it if you can tell me the model (exact model number).
Rok BrnotCommented:
Try starting windows in SAFE mode (VGA) and (re)install correct video driver.
From what I have gathered, that is the driver for your CD or DVD-rom. You could try and do a repair using the Recoveryconsole, or if you have XP, do a reinstall-in-place, or do a Restore back to the point when it was still working.
Backup your data first.
Alternatively, ask a friend with a similar laptop, to email you that file (with instructions where he found it, probably windows\system32).
Boot into safe mode and put it back where it belongs.
Introducing Cloud Class® training courses

Tech changes fast. You can learn faster. That’s why we’re bringing professional training courses to Experts Exchange. With a subscription, you can access all the Cloud Class® courses to expand your education, prep for certifications, and get top-notch instructions.

macjennaAuthor Commented:
Model is Toshiba satellite 3000 s304
Two comments so far point at VGA or CD/DVD will have to reinstall drivers for both and retest. this error does not prevent the OS from loading nor is there any problems due to this error, all I have to do is click OK to proceed on through XP load. It is so frustrating trying to figure what to do to clear it premanently.
Hkdrv.sys is part of Toshiba's proprietary power management utility.
If it appears in add/remove programs, as Toshiba Power Management or similar,
uninstall it.
Download the utility, (s3ktpmx.exe is the file you're after) from Tosh's tech
support centre and reinstall.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
macjennaAuthor Commented:
This was right on the money and cleared everything up instantly. Thanks.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.