Citrix remote desktop connection problems
Posted on 2004-11-14
I have just taken over the IT at the company, at present we use the citrix ICA client to connect remotely to the cirtix server. We use TCP/IP for the citrix server, and upto now we have had no problems. However, a employee has jst phoned me and told me he has connected to the internt through a proxy server using the following address set in the internet connections for IE. I have talked him through modifying the connection properties to reflect the proxy server, so we have checked the option use web browser proxy settings. However, we keep getting an IO error. I have tried the use custom proxy settings but again no joy for both SOCKS and HTTPS. The port he is using is 8080, which should be HTTPS connection but it doesn't work. Is it the firewall at the office that will be blocking his connection. I no the server is not down as I have accessed it while he has been trying to connect.
Please help urgent