Veritas Netbackup with status 1


Our backup using veritas netbackup has got status 1, with these error messages in the problems report:

 from client hostname: ERP -  file /index/old_export/DATA/SAPSSDEF.001 shrunk by 441264640 bytes, padding with zeros.

backup of client hostname exited with status 1 (the requested operation was partially successful).

Can anyone tell me what is wrong with the file that is causing the backup problems.

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

You are trying to backup an open file. If you need that function you will have to install or enable the openfile agent of Veritas on the PC where the file is stored.
ebi168Author Commented:
Why that file is open? Nobody is supposed to use it at midnight. THanks
It probably isn't a user. It looks more like a program or database system is keeping it open. Is there a Database running on your server? The name of the file starts with SAP, do you have SAP running? If you are sure you don't need any such processes running at midnight, you could schedulse them not to run at that time. You can also tell veritas to run certain commands before / after the backup job. Here you could tell it to stop certain services and to start them again when finished.

You must be carefull though, if you do things like that, since Database systems also run certain maintenance jobs, and these are often scheduled to run around midnight as well...

The same applies for groupware or mail server programs, like exchange or domino. To backup these you also need an according agent for the backup program.
To backup running databases you also get agents which run under Veritas, like SQL Agent.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
ebi168Author Commented:
Thanks for the excellent information. It is just weird because the backup is always ok at that time. Is it possible I could find out what program has been using it?
You could try to find that file (/index/old_export/DATA/SAPSSDEF.001) on the server and examine it with a viewer or hex editor. Maybe you could get some more info on it that way. I just thought, since you have "index" in the path, it could have something to do with a database. They often build indexes so the data can be found faster.

Things like that could incidently also happen if someone forgot to turn of his PC in the evening and there was still a document on the server which he had loaded.  since this has happened only once I wouldn't bother too much, this is only 1 file that wasn't saved, and index files can almost always be built up again.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.