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Cannot Ping Server 2003 or Join Domain

Good morning -

I've read a lot in the past year but never asked a question; hope you can help.

I set up 2003 Server using the wizard, but cannot get access to the domain. The server can ping the workstation, but the workstation cannot ping the server. There are only the two machines and a hub. There is no firewall software or appliance, and Microsoft's firewall is turned off.

Where to start?

Thanks, Rick
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goofyfish
Asked:
goofyfish
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2 Solutions
 
georgecooldudeCommented:
Try replaceing the straight through cables or if you have cable tester check them in that to make sure there aren't any breaks in the wiring.
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georgecooldudeCommented:
You could also try using a crossover cable directly between the two machines.
And try different ports in the hub if the cable testing goes ok.


keep me posted. =)
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goofyfishAuthor Commented:
Would that truly be the issue if I can ping one way but not the other?

Rick
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georgecooldudeCommented:
Yeah it could be as you said the firewalls were disabled.

There are 8 wires within an ehternet cable. 4 are used on a 100mbit link I think and 8 on a gigabit link.

Assuming you've a 100mbit or lower link then 2 cables are used for sending data down. 2 for sending data back up. If 1 of these cables is wired wrongly or not connected to the pins then the signal can't get through at only one end.

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goofyfishAuthor Commented:
Hi George...

I changed cables to the hub and added another workstation to the network. I can ping that workstation and vice versa, but still cannot ping the server.

Rick
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Debsyl99Commented:
Hi

Have you put the IP address of the server in the workstation's tcp/ip properties as preferred dns server?
Deb :))
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goofyfishAuthor Commented:
Yes, I have.
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georgecooldudeCommented:
Just to clarify. You cannot ping the server. But the server can ping the rest of the machines?

If this is the case go to the command prompt on the server and type "ipconfig /all" (without quotes)
Note down the IP address and subnet mask.
Then go to the other machines and note down the IP and subnet mask.
Are they different?
Maybe the subnet mask is wrong, or the IP prefix isn't correct.

If you'r unsure about your IP setup just paste what is says in the command here and I'll tell you.


--------
My other suggestion for later if the above doesn't work.
---------
Do you have a spare NIC card or usb NIC card you could put into the server?

Perhaps the NIC card has problems.
-----------
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goofyfishAuthor Commented:
Both the server and the workstations are configured to 192.168.16.XX with a subnet of 255.255.255.0. "DHCP Enabled" on the server says "Yes" and the scope shows as active in management.

Rick
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Debsyl99Commented:
Hi could post the ipconfig /all from a workstation?
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goofyfishAuthor Commented:
Replaced the NIC - no change.
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Debsyl99Commented:
and from the server?
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georgecooldudeCommented:
Did you compare the results from the ipconfig /all command?
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georgecooldudeCommented:
I think the server is on a different subnet or IP prefix.
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goofyfishAuthor Commented:
They truly are not - and that is what is so exasperating!

Give me a few minutes - I'll post the server config first, then I'll go to the workstation and edit the message with its config -



Server:

Windows IP Configuration

   Host Name . . . . . . . . . . . . : DigRigServer
   Primary Dns Suffix  . . . . . . . : DigRig.local
   Node Type . . . . . . . . . . . . : Unknown
   IP Routing Enabled. . . . . . . . : Yes
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : DigRig.local

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
   Physical Address. . . . . . . . . : 00-07-E9-3F-B1-28
   DHCP Enabled. . . . . . . . . . . : Yes
   IP Address. . . . . . . . . .  . . . : 192.168.16.10
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.16.1
   DNS Servers . . . . . . . . . . . : 192.168.16.10
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georgecooldudeCommented:
ok, i await the rest of the results =)
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Debsyl99Commented:
Hi
If this your server ipconfig, it shouldn't have dhcp enabled - you need a static ip on the is server - ie you enter the info manually in tcp/ip properties
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georgecooldudeCommented:
Oh now that Debsyl99 mentions DHCP how have you been pinging? Via an IP or netbios name?
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adamdrayerCommented:
this may be a stupid question, but are you ping the IP address or the name of the server?
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Debsyl99Commented:
dhcp should only be used to assign addresses to requesting clients. At the moment I'd set ip addresses and dns/gateways manually in order to troubleshoot,
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georgecooldudeCommented:
adamdrayer - SNAP ;-)

Looks like you posted the same as me.
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adamdrayerCommented:
hehe.  Yeah... damn my slow posting.  Need to take coffee sip after each word.
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goofyfishAuthor Commented:
Sorry for the delay - duty called...

DHCP corrected (duh) and I am ping via IP Address


Workstation:

Windows IP Configuration

        Host Name . . . . . . . . . . . . : rca-laptop
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Unknown
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . :
        Description . . . . . . . . . . . : Intel EtherExpress PRO/100 Mobile Ca
rdBus 32 (Ethernet Interface)
        Physical Address. . . . . . . . . : 00-A0-C9-BA-F2-9C
        Dhcp Enabled. . . . . . . . . . . : No
        IP Address. . . . . . . . . . . . : 192.168.16.254
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.16.1
        DNS Servers . . . . . . . . . . . : 192.168.16.10
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georgecooldudeCommented:
So you disabled the DHCP. Try a reboot and see if you can ping again. Maybe that will fix the problem. The IP address and subnet masks look good so they should be able to ping each other...
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goofyfishAuthor Commented:
Server still configed to 192.168.16.10
No... ping............ must....... find... hammer....
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adamdrayerCommented:
it may seem like overkill, but you can always run http://www.ethereal.com on both comptuers.  It is a protocol analyzer and will elimniate a few problems from the mix.
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georgecooldudeCommented:
Type
NET VIEW
from the command prompt on both machines. Do you get any results?

Make sure you invest in a good hammer. ;-)
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goofyfishAuthor Commented:
Server Name            Remark

-------------------------------------------------------------------------------
\\DIGRIGSERVER         DigRigServer
\\RCA-LAPTOP
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goofyfishAuthor Commented:
From the workstation:

System error 6118
The list of servers for this workgroup is currently unavailable.                            
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georgecooldudeCommented:
well, its lost me. I suggest you give the PC a good beating. =)

Start by giving it some power surges.
Then blow hot air into it.
Then give it a good beating.

Maybe after all of that it will decide to stop being a muppet.

I will come back to this 2moro as I have to go now. maybe some more ideas will pop into my head.
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adamdrayerCommented:
Yeah, I'm almost stumped, but if i may ask a few more questions of you:

You have eliminated the possibility of having a firewall on the server, right?  That includes Norton Internet Security.  What model hub is it?  is it possibly a switch or router?  nothing is wireless here, right?  have you ever done any custom routing?  could you type "route print > routing.txt" at a command prompt, and post the contents of routing.txt for both computers?  can you ping 127.0.0.1 on both computers?  Again you may want to run ethereal.  Try bringing the .254 address down to something closer like .11? nothing is working on DHCP now right?
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Debsyl99Commented:
Hi

This bit on the server:

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Connection
   Physical Address. . . . . . . . . : 00-07-E9-3F-B1-28
   DHCP Enabled. . . . . . . . . . . : Yes <--------------------------------------------- Should read "NO"
   IP Address. . . . . . . . . .  . . . : 192.168.16.10
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.16.1
   DNS Servers . . . . . . . . . . . : 192.168.16.10

I know that you said you changed it  - but did you change it on the server? IE manually enter an ip address on the server tcp/ip? re-enter the dns server address etc?

Are there any entries in the event logs on the server at all?
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gjohnson99Commented:
Do you have a fire wall running on your server ?

Did install "The file server" on your server ?
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goofyfishAuthor Commented:
All I can say at this point is that the installation must have crapped somewhere. I did a fresh install annd connected with zero effort.

Rick
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Debsyl99Commented:
Ah! Well there you go! Glad it's fixed anyway,
Post a question in community support and request a deletion and refund,

Deb :))
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goofyfishAuthor Commented:
Weeeellllll... I'd be happy to split the points a bit because of the time invested by a few people, but I see no good way of doing that without accepting an answer that is not really correct - might be confusing for a future viewer?

Rick
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Debsyl99Commented:
Well we could always say that if it's a fresh install with only two workstations, that you might be better to re-install rather than spending hours trying to trouble-shoot a problem that a fresh install would fix more quickly ;-))

No probs - it's your question do as you feel appropriate and best wishes,

Deb :))
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