perkley
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Windows Media Player 10 - has sound, no picture when playing WMV 9 file. Help!
I have 2 computers, both Windows XP. One of the machines plays the wmv files just fine. The other one will have sound but no picture. I upgraded from Windows Media Player 9 to 10 just to make sure, and still the same thing. I reinstalled the video drivers in case it was a conflict that way, yet still no picture.
I noticed that when I plugged my notebook into a projector, the picture did not transfer to the projector, only played on the notebook computer. It showed the Windows Media Player outline, but no picture, yet it did on the screen. So I wonder if something similiar is happening with the graphics card and the CRT monitor.
I downloaded the codecs from Microsoft and installed those just in case it was corrupt, still no picture. All Windows XP updates have been done including service pack 2. My other machine has all updates done also and it still plays fine, so that's not it.
Anyone have some feedback or suggestions to try?
I noticed that when I plugged my notebook into a projector, the picture did not transfer to the projector, only played on the notebook computer. It showed the Windows Media Player outline, but no picture, yet it did on the screen. So I wonder if something similiar is happening with the graphics card and the CRT monitor.
I downloaded the codecs from Microsoft and installed those just in case it was corrupt, still no picture. All Windows XP updates have been done including service pack 2. My other machine has all updates done also and it still plays fine, so that's not it.
Anyone have some feedback or suggestions to try?
ASKER
Good thought . . . but didn't help it. I tried 800x600 16 Bit 75 Mhz Refresh. That's the lowest I could go on everything. It is the motherboard graphics card (VIA/S3G KM400/KN400) from a Shuttle computer. I am wondering if that is the problem. I have another shuttle, but it has a separate graphics card from MSI, and it plays the video fine. Maybe I will go check the FAQ's from VIA.
Maybe you need "more" codecs:
http://fileforum.betanews.com/detail/1058342510/1
http://fileforum.betanews.com/detail/1094057842/3
By the way, try it using a different player just to help narrow down the problem:
http://fileforum.betanews.com/detail/1034861925/1
http://fileforum.betanews.com/detail/1058342510/1
http://fileforum.betanews.com/detail/1094057842/3
By the way, try it using a different player just to help narrow down the problem:
http://fileforum.betanews.com/detail/1034861925/1
If you hook up the crt monitor to the notebook does the media player work on it?
tosh9iii, it wont be codec related since it plays fine on his notebook.
ASKER
What other player would play wmv files, to test with?
As for the notebook, that is not really the issue, it was mainly that it won't play on the shuttle computer. It plays fine on the notebook, I am guessing it is a Windows Media Player security to not allow it to play to Analog so you can't record things. Don't know though. We did have another computer that played Windows Media fine to the TV, but that was with a ATI TV Card.
As for the notebook, that is not really the issue, it was mainly that it won't play on the shuttle computer. It plays fine on the notebook, I am guessing it is a Windows Media Player security to not allow it to play to Analog so you can't record things. Don't know though. We did have another computer that played Windows Media fine to the TV, but that was with a ATI TV Card.
If it doesnt play at all on the shuttle computer then it is probably codec related, what type of file is it? .avi .mpg .wmv?
Is it a DVD? if it is do you have Powerdvd or Windvd installed?
Is it a DVD? if it is do you have Powerdvd or Windvd installed?
ASKER
It is a Windows Media 9 (.wmv) file. I have also tried the news sites and they do the same thing, it plays fine, no errors, sound is normal, but no picture. I have also tried playing .avi, .mpg, they do the same thing, sound, but no picture.
I don't have WinDVD or PowerDVD installed on this particular machine, but I suppose I could give that a try.
I don't have WinDVD or PowerDVD installed on this particular machine, but I suppose I could give that a try.
just noticed you said wmv :)
I would check your assocciations settings in Windows Media Player,
open media player ---> Tools ---> Options ---> File Types.
The first three should be:
Windows Media file
Windows Media audio
Windows Media Video
and they should have white checkmarks by them if they dont, check them then hit apply, then try video again.
I would check your assocciations settings in Windows Media Player,
open media player ---> Tools ---> Options ---> File Types.
The first three should be:
Windows Media file
Windows Media audio
Windows Media Video
and they should have white checkmarks by them if they dont, check them then hit apply, then try video again.
ASKER
I checked the File Types and they are listed and checked, so that's not the problem. I am really thinking it is the video card and the Windows Media Player Security programming. Who knows, I will try graphics card in the machine and see if it plays, and if so, it is not a codec or Windows problem, but a hardware issue.
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ASKER
That was the most useful information I have heard yet. You seem to really understand what is going on in the background. I turned down the acceleration just 1 notch in Windows Media options and it plays fine now. Thank you so much. I will check out that player also, sounds like a good one.
it could also be the color quality, try changing it from 32bit to 16bit color. Might need to reboot when changing color quality.
Both of these seeting can be found by:
Clicking Start ---> Control Panel ---> Display ---> Click Settings Tab.