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Unable to demote DC using dcpromo

Setup:
Two DC one is primary, other is secondary. Both set as global catalog.

Situation:
1.) I need to demote the primary DC so that I can format and reload due to some other issues, however when i run dcpromo I get a dialog box titled "New Credentials" that says "The operation failed because: The attempt to configure the machine account CORP-SRV-01$ on server corp-srv-02.local.com failed. "Access is denied." followed by "Specify an account with Enterprise Administrator privileges to the forest, "local.com". At the bottom of this whole box are text fields where I can type in the username, password, and domain.
2.) I have tried the Administator username and password.
3.) The Administrator profile is a member of the Enterprise Administrator group.
4.) If possible I would like not to force a demotion.

Thanks for the help.
0
kevinlee83
Asked:
kevinlee83
1 Solution
 
Debsyl99Commented:
Hi
"Access Denied" Error Message During Active Directory Promotion of Replica Domain Controller
http://support.microsoft.com/?kbid=250874

I'd also check your dns server setup - ensure that dns is active directory integrated and the all records are present.

Setting Up the Domain Name System for Active Directory
http://support.microsoft.com/?kbid=237675
Frequently Asked Questions About Windows 2000 DNS and Windows Server 2003 DNS
http://support.microsoft.com/?kbid=291382

Deb :))
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GinaRCommented:
Have you transfered the roles yet, before demoting the domain controller?  That way, you are not demoting a primary DC, but a replica, and if something goes wrong, your primary is still up.

I had almost a similar problem.  I was setting a test enviornment and trying to demote a replica DC.  Got the same error, saying "Access Denied" and wanted credentials.  Nothing would work.  But then I noticed that I could not access Group Policy either, and my problems were a little deeper than that.  Microsoft's website suggested reinstalling the File and Printer sharing service, but that didn't help me much.  Since it was a test enviornment, I didn't care much.

What does the DCpromo.log say on the server you are trying to demote? I think it's in C:\Windows\System32 folder.
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