accidently disabled user account when reenable, can't open mailbox

Hi ,
i Disabled a Very important user account by mistake and after one day,
i reenabled the user account back

i cannot open his email anymore
i receive the error " unable to expand the folder, the set of folders could not be opened, the information store could not be open "

what happend the the mail box
when i went to the drive M , i cannot access to the folder

help !!!!!!!!

exchange 2000
windows 2000
LVL 4
victorbxAsked:
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David WilhoitSenior Consultant, ExchangeCommented:
remove mail attributes from the user, run the mailbox cleanup agent in the ESM, then reconnect the mailbox to the user object, see if it works then.

D
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victorbxAuthor Commented:
How do i remove the mail attribute from the user ?
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David WilhoitSenior Consultant, ExchangeCommented:
right click the user, exchange tasks, remove mail attributes

D
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victorbxAuthor Commented:
Thank you for the help,

Please send more details about the procedure next time
i needed to read it from www.petri.co.il

Thanks

Victor
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TheChosCommented:
Good afternoon, I have the same problem. I appreciate if you can tell me how you fixed it.

Thanks a lot.
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pismobumCommented:
Thanks for this thread. Especially [Kidego:] It made it easy to duplicate the steps to re-Enable a closed account and it WORKED!
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