ActiveX controls issue

Posted on 2004-11-16
Last Modified: 2012-06-21
We have a computer on our local network running Office 2002, SP3.  The user has a signature setup in Outlook which creates an issue for the recipient when her e-mail has been received.  I believe the issue is coming from the senders signature file.  I have tried replacing it but have the same issue as follows:

The recipient gets the following message:

"Your current settings prohibit running ActiveX controls on this page.  As a result, the page may not display correctly."

After clicking OK everything does appear to be ok.

What is this coming from?

One note:  On the sender's email window when creating a new e-mail message, we see a light gray box which appears just in front of the signature copy.  If we delete the gray box, all is fine for the recipient.


Question by:SteveL13
    LVL 49

    Accepted Solution

    So if you donot send any signature from the sender's end , does the recipient still get the error ?

    With signature ON , can you send an email from the sender's side in Rich text or Plain text format and see how that goes ?

    Ask the recipient to do this

    open IE
    go to tools > internet options > security > internet > custom level
    scroll down to "activeX controls..." and enable all active x controls.
    if that helps, then ask him to go to the same location and disable "unsigned active X controls "

    Make sure his IE and OL are fully updated as well

    Expert Comment

    I guys,
    I'm having this exact same issue, I followed Sunra's sugestion and Im still seeing the same thing.
    With the Signature on I get the popup, with the signature off I dont. If I view the e-mail in the preview pane its fine, its only when I actually open the e-mail. The sender is running OL2003 and all OL2003 users that get mail from him get the popup but 2000/2002 seem to be fine.

    Expert Comment

    I had this same problem and found a different solution. In Outlook go to Tools > Options > Security and change the security zone to "Internet" instead of "Restricted Sites."

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Free Trending Threat Insights Every Day

    Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

    Learn more about how the humble email signature can be used as more than just an electronic business card. When used correctly, a signature can easily be tailored for different purposes by different departments within an organization.
    Use these top 10 tips to master the art of email signature design. Create an email signature design that will easily wow recipients, promote your brand and highlight your professionalism.
    Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

    794 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    16 Experts available now in Live!

    Get 1:1 Help Now