Looking for a Remote Control Solution.

I am looking for a remote solution for updating some high end PC in hospitals.  I am trying to find something that is vary secure and robust.  And can handle images and file transfer for updating systems.  The PC's are running Windows XP pro but I was not sure if the built in remote would do the job.  I have not played with remotes all that much.  I have used PC Anywhere, VNC, and Citrix.  But I have never installed any of them on a new system.  Any help will be gratefully rewarded.  Thank you.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

VCN is nice....

PC Anywhere will do the job....

Citrix is more of a client server package, rather then a remote control package (Yes I know you can shadow but...) I would rule this one out...

There is also NetOp.. Hey it works... not a big fan of it (Personal)

and if you have the money...



Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Pete LongTechnical ConsultantCommented:
Remote Control

To Remote Control another PC/Server over a network you need some dedicated software
The most popular (because its free) is VNC (Virtual Network Computing) you can download it here
http://www.uk.research.att.com/vnc/ or Consider http://www.tightvnc.com/

RemoteControl from DataSet http://www.dataset.fr/eng/rc.html
HueyPC From GID Software http://www.grassheap.com/software.php?ID=2405
Commercial Software
PC Anywhere http://www.symantec.com/pcanywhere/
NetOP From CrossTec http://www.crossteccorp.com/
RADMIN from Sunbelt http://www.sunbelt-software.com/product.cfm?id=470 (cheap on small networks)

NOTE: If you intend to remotely control a Windows 2000 server use Terminal Services (add it as a
windows component and select remote ADMINISTRATION MODE) This gives you up to 2 concurrent connections
On your client install adminpak.msi from the W2K server disk. This RARELY works for Win XP, to fix  
download this patch.

If your using Windows XP consider "Remote assistance"
If you need to connect to XP using OLDER operating systems look here

Windows Netmeeting supports "remote desktop sharing"

Bear in mind if you need to go through a router at home, you will need to enable port forwarding.
Or If you are going through a firewall you may need to open some ports, see the product documentation
for more details.

I've trialed A LOT of remote control software and to be honest this beats everything, you don't need
to install anything on the "Target" PC (if its 2K or XP)
Mini Remote Control

ADD Right click remote control to Active directory users and computers snap-in

Of course if you lucky enough to have Novell you can use ZenWorks for Desktops as well!
Dameware is the best!
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

Iggy79Author Commented:
Does it encrypted the remote session?
Iggy79Author Commented:
And $$ is not an issue with this we are talking about this supporting CT units in Hospitals.
Yes dameware uses encryption.

Pete LongTechnical ConsultantCommented:
it is the best and very cheap - you pay "per administrator" so you only need to buy it for one or two machines, the entire package (all the dameware tools) was only $140 last time I bought it, the mini remote control package will be cheaper on its own :)

Like I said Ive trailed A LOT of remote products Dameware beats everything hands down :)

Iggy79Author Commented:
We will be doing some testing this week on this to see wich we will use.  thanks for your help after test I will award points
Pete LongTechnical ConsultantCommented:
Pete LongTechnical ConsultantCommented:
suggest split Marakush and PeteLong
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Server OS

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.