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  • Status: Solved
  • Priority: Medium
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Exchange server keeps disconnecting and reconnecting

We have Exchange server 2000 that started to act a little funny the last couple of days. When a user clicks on their outlook, it will sometimes say that the mail server can't be connected or is unavailable. Then after a short time it will connect. I'm new to exchange server and I'm not sure where to start on this problem as I've looked in the event view and don't see anything out of the ordinary. It's been running fine up to a few days ago with instant connectivity

Thanks,
Aaron
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chemdry
Asked:
chemdry
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1 Solution
 
rhandelsCommented:
Hi,

Normally, if this happens, it means that either your network isa overloaded or your Exchange server is. If the users try to connect and Exchange doesn't respond immediately, this behaviour can occur (we had the exct same problem), but after upgrading the Exchange server (we have a 100Mb network with 1GB backbone, so that's not the problem ;)) all went away and everybody is emailing happely ever after..
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chemdryAuthor Commented:
Hi rhandels,

Thanks for your comment. You were right, the system resources where being strained. It turned out that a folder in exchange holds all of the "bad" emails and wasn't clearing them out. Once deleted the system resources where freed and everything was working correctly. There was a download from Microsoft to auto clear this.

Thanks,
Aaron
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infrastructureadminCommented:
Whats the name of the program? or a link please
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chemdryAuthor Commented:
it's been a while, but:
http://support.microsoft.com/kb/867642
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