rule that caused a item to be moved

Posted on 2004-11-16
Last Modified: 2010-05-18
I have dozens of Outlook 2003 email rules, so how can I find out which one was the one that moved an email item to a specific folder? Since I don't want the rule to affect a specific email so I want to add a few extra criterias to it, but I don't know which one is causing certain emails to move to another folder.
Question by:Chopianissima
    LVL 49

    Expert Comment

    How many rules do you have ?
    open outlook
    go to inbox
    go to tools > rules wizard.
    click on each rule and click on modify to figure out which one does that.

    I guess that is the easiest and possibly the only way to figure out

    Author Comment

    I just said that I have dozens ;)

    Possibly several hundred, and I don't want to waste my time :(
    LVL 49

    Expert Comment


    as far as i know , I see that viewing each rule is the only option unless there is some kind of rule viewer that can be installed as an add-in. not sure if something like that is available..
    LVL 12

    Accepted Solution

    Troubleshooting procedure:

    1) Move the message back to your in-box
    2) Run the Rules (10-20 at a time) until you find the ones that cause the problem
    3) Run the Rules from that group (2-3 at a time) until you find the one

    Statisticly you will have to run at least a good percentage of the rules in order to find the ONE but realisticly it shouldn't take more than 5-10 minutes to find it since the rules can be run in batches.  NOTE: It is entirely possible that several of the rules could accomplish the same purpose such that after "fixing" it yet another rule will continue to move the item in question.
    LVL 18

    Expert Comment

    You have probally already narrowed your choices to several that you think are moving the message, just add anothor action for the rule to follow: ie....

    1) Chage the importance flag, or
    2) Assign it to a "test" category, or
    3) Assign a "color" to the follow-up flag, etc.............

    Should be easy to find then.

    Expert Comment

    Assuming you have 100 rules and only 1 rule affects the mail...then
    you would have to run alandc´s method a maximum of 6 times to find the target rule.
    Select 50
    then 25
    then 13
    the 7
    then 4
    then 2

    Happy hunting

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