Arcserve restore problem

Posted on 2004-11-16
Medium Priority
Last Modified: 2013-12-28
Runing Arcserve 6.6 on a windows NT server.trying to restore some files but activity log comes up with the errors :- W3853 Session was truncated,followd by E3801 Invalid session header signature (SIG=00000000).Is there a way round this i am missing?Any help gratefully received!!
Question by:resolveitltd
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Accepted Solution

BjornEricsson earned 2000 total points
ID: 12610022
This looks similar to some issues like I've encountered before. When running Arcserve 6.0 and trying to restore we got errors like E3801,invalid file header. We tried restoring the tape with different Arcserve versions and on different plattforms but nothing helped.
What we found was a demo program from http://members.aol.com/mscotgrove/imdrive.htm that helped.

MMPC or Media Merge seems to take any tape, any format and have the ability to restore it without problems. This solved the problem we've had for about 3 months.
Try this, you might be just as lucky as we were,

Good luck, I hope it helps.

Author Comment

ID: 12612503
Thanks i will give that atry and let you know.

Author Comment

ID: 12615769
Thanks Bjorn!!You are a life saver!!

Expert Comment

ID: 12620323
There we go, I'm glad that it helped,
Sometimes it's the small things that counts.

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