HP 3320 Scanner\Printer and XP
Posted on 2004-11-16
I have a machine upon which a clean install of XP SP1 was installed (imaged). The HP 3320 scanner\printer worked with Windows 98. The machine was imaged a couple of months back with XP and the HP Multi-function printer printed and copied. I don't know if the scanning function was tested then or not. The scanning function does not work now. Pressing scan now on the printer control panel results in a messase " not setup on pc". Trying to scan via PaperPort software results in the error "No twain device found". The printer can print and I removed it from Device manager and reinstalled in with the latest HP PCL 6 drivers. It is in device manager as a IEEE 1240 (maybe wrong number?) device. It is connected to LPT1 with a 25 pin parrallel cable. It also has a connection for a USB cable, which I do not have.
Are there seperate driver for the scanning portion of this Multi-Function Printer (MFP, Take a guess at what I'm calling it!)? The machine had SP 2 on it, so I removed it, and that made no difference. The computer cannot communicate with the scanner and the scanner does not communicate with the printer.
How do I troubleshoot scanner connectivity on XP? How do I troubleshoot Twain drivers? Can I remove and readd Twain drivers? Where would I find them?