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outret.msi - outlook 2002 problem

Hi there,

Have an annoying problem where I keep getting an install wizard asking for outret.msi, which apparently is on the outlook 2002 cd.

I have outlook xp installed and do not have the cd for 2002. I think the problem may have arisen because of upgrading to office xp, but I have tried uninstalling all office products, reinstalling, no luck.

Can anyone help?

Roger
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Rogero
Asked:
Rogero
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1 Solution
 
jvuzCommented:
Do you use a handheld (pocket pc)?
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RogeroAuthor Commented:
No, I think the person who used to own this laptop may have done, although there is no sign of active sync on there or pocket pc
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jvuzCommented:
When you uninstalled Office, did you also use the following:

http://www.soniacoleman.com/FAQs/FAQ00097.htm
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RogeroAuthor Commented:
When I try and uninstall outlook 2002 it prompts me for the outlook 2002, and outret.msi so I can't uninstall.

I also tried repairing office xp, but unfortunately still no good.



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jvuzCommented:
The problem is that in the past, someone possible installed the standalone version of outlook. So you need that cd. (regarding the previous links I gave)
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RogeroAuthor Commented:
I then tried uninstalling office xp, and then tried the http://www.soniacoleman.com/FAQs/FAQ00097.htm link but it says I have to uninstall office xp first (I have!)

Grrr!!
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RogeroAuthor Commented:
Yes I think you are right, so without the cd I can't uninstall outlook 2002.

Do I have to reformat my hard drive?
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jvuzCommented:
Try to remove Outlook through the registry.
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jvuzCommented:
Thanx,

Jvuz
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