Printer error

Posted on 2004-11-17
Last Modified: 2010-04-14
got a canon laserprinter error..

After the lightning stroke last night, i havent managed to get connected to the printer, I can turn the printer on, the machine works as usual, but printer just cant get connected. Its connected via USB.

Have tried to reinstall drivers for USB and printer, but nothing..

So im wondering if the lightning would have something to do with this? or is it just a error that suddenly arrived?
Question by:leeds2k
    LVL 18

    Expert Comment

    Can you do a self test print from the printer?

    Accepted Solution

    If the printer will do a self test print sheet I'd try connecting another USB device to rule out the cable and the USB port.

    I'd also try connecting using the parralel port if that is an option.   Another test to see if windows even sees the printer at all would be to remove the printer and driver completely and try to set it up again.  
    LVL 1

    Expert Comment

    A couple of things to test out first... plug in a USB cable you know works.  Go to Device Manager and remove everything in the USB section, Host Controllers, Root Hubs, etc.  Now go to the top of the window and right click the computer name and click "Scan for Hardware changes"  If the USB ports are still working it will reinstall everything and locate the printer.  I do this as a normal fix for just about all my USB printer problems and it saves a lot of time and troubleshooting.  Good luck and I hope this helps.

    Author Comment

    okei, the printer works at another machine, so its not the printer, will try to remove everything in USB section too see if this will make it work.

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