How to resolve red alert LED on 3com officeconnect gigabit switch 5s in Inbound Portal CEV

How to resolve red alert LED on 3com officeconnect gigabit switch 5s in Inbound Portal CEV? What are the causes?
truelove258Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

JeffWinklerCommented:
If the Alert LED is continuously lit, power down the Switch and disconnect all the network connections. Wait for approximately 5 seconds and then power the switch back up. If the Alert LED is stil lit this may indicate a problem with the switch.

Note if there is a high level of broadcast traffic on the network or if the Switch detects a network loop, the Alert LED will remain continuosly lit, if this is the case then connect one network connection at a time, waiting for a few seconds between each to see if the Alert LED is extinguished.

Cheers :)
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
cooleditCommented:
hi,

Is this a managed switch ?....

Normally a Red LED on a network device will lead to hardware failiure.

If it's a managed switch.... then try out this similar from Cisco IOS

show interface's, show port

paste outcome here
0
JeffWinklerCommented:
All of the office connect switches from 3com are unmanaged.
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

JeffWinklerCommented:
I forgot to add the link for the 3com site.

http://www.3com.com/products/en_US/detail.jsp?tab=features&pathtype=purchase&sku=3C1670500

This is what an office connect switch looks like......
0
cooleditCommented:
hi,

It look very much indeed to be hardware then replace the device
0
truelove258Author Commented:
I will try the solution from Jeff and let you know the results. Chow!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Networking

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.