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How to resolve red alert LED on 3com officeconnect gigabit switch 5s in Inbound Portal CEV

How to resolve red alert LED on 3com officeconnect gigabit switch 5s in Inbound Portal CEV? What are the causes?
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truelove258
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truelove258
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1 Solution
 
JeffWinklerCommented:
If the Alert LED is continuously lit, power down the Switch and disconnect all the network connections. Wait for approximately 5 seconds and then power the switch back up. If the Alert LED is stil lit this may indicate a problem with the switch.

Note if there is a high level of broadcast traffic on the network or if the Switch detects a network loop, the Alert LED will remain continuosly lit, if this is the case then connect one network connection at a time, waiting for a few seconds between each to see if the Alert LED is extinguished.

Cheers :)
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cooleditCommented:
hi,

Is this a managed switch ?....

Normally a Red LED on a network device will lead to hardware failiure.

If it's a managed switch.... then try out this similar from Cisco IOS

show interface's, show port

paste outcome here
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JeffWinklerCommented:
All of the office connect switches from 3com are unmanaged.
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JeffWinklerCommented:
I forgot to add the link for the 3com site.

http://www.3com.com/products/en_US/detail.jsp?tab=features&pathtype=purchase&sku=3C1670500

This is what an office connect switch looks like......
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cooleditCommented:
hi,

It look very much indeed to be hardware then replace the device
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truelove258Author Commented:
I will try the solution from Jeff and let you know the results. Chow!
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