BSOD each time I try to correct the server video adapter display settings.

Posted on 2004-11-17
Last Modified: 2010-04-14
We have an old Compaq Prolina 760 server, PIII dual 500mhz processor, running Win2K.  It has been retired for some time and we recently fired it up to use as a test box.  I updated all firmware, updated all Win2k security patches and NAV.  It was showing a conflict on the 3D Rage IIC video adapter.  The conflict indicated the driver needed to be reinstalled.  So I did an update driver.  It found two; one MS and one from ATI.  I choose the MS driver and rebooted.  System booted normally until the Windows screen tried to load.  The screen went black.  Started in SafeMode and changed the driver to the ATI and rebooted.  Boots normally, but only in 16 color.  If I try to right click properties to change the settings it blue screens.  The error I recieve is 0X000000CE Driver unloaded without cancelling pending operations.  Any idea what I need to fix?
Question by:sfletch1959
    LVL 5

    Assisted Solution

    First of all get it stable again... in Device Manager remove the Display Adapter.

    To stop it auto-detecting the same drivers again remove the new driver INF files from


    sort by modified date and inspect the most recent ones.

    There will be the INF text version, and a compiled PNF version, each with the same filename.

    move them somewhere safe for now, a temporary folder outside the .\inf folder is best.

    Then restart the computer and Windows 2000 should rediscover the original drivers.

    Have you checked the Compaq site for video drivers specific to that model, they might be slightly different.

    I can't find your model description, closest I could find was ProLiant DL760 rack

    Author Comment

    Well, nothing worked so I disabled the onboard video, installed a 16mb card and all is well with the world.
    LVL 20

    Accepted Solution

    This is a driver problem. Try to download the a more update to date display card driver from compaq or

    Author Comment

    All ready did.  The release date was 11/2002.  The HP/Compaq driver for this server - Prosignia/740 is dated  7/2003.  Neither drivers solved the issue.  The only way that I can get past this was to install a different video card and disable the onboard video.

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