I am having a problem educating users how to connect to company mail and files while they are in a Hotel. All hotels have a different method of connectivity. Some use 9, some use 8, some have high speed internet, some make you connect through t-mobile, some block ports etc....
My users are computer illiterate, they need to be able to click an icon and be connected to home office. I have VPN ablility, but that doesn't work at some hotels. I have webmail but that doesn't have a user friendly contact list. I have US robotics dial in modems, but they only receive 24k.
I have no problem when I get to a hotel but they do. Should I use a 3rd party 1800 dial up service? Has anyone esle had any similar experiences?