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Help! I don't know what's wrong with my computer!

I have a Compaq Presario 1685 and I am running Windows XP SP2 (Pro. Ed.). I recently formatted my hard drive and installed the current version of Windows. I had XP SP1 (Home Ed) before I upgraded.

Here's the problem:

My computer has always done this thing where the cursor flips out. It goes to the bottom left part of my screen and won't let me move it more than a few inches away before jumping back to the corner. It also has a tendency to jump around the screen and left-click menus pop up. It pretty much just goes berserk. This has happened ever since I put XP on my computer. I upgraded the touchpad driver from Compaq's website, but that didn't help at all. I used to think it was because my computer didn't like the Logitech driver for my roll button mouse, but that is not the case because I have not re-installed, nor used a mouse since I formatted my hard drive.

Also, and this is very very frustrating, my computer seems to hang when shutting down. I have to manually turn it off. When I turn it back on, all the green LED lights turn on, but nothing happens. Nothing happens on the screen, but my hard drive makes the normal noise like it's booting up and the fan turns on. Everything is normal, except my computer won't boot. I don't even get the manufacturer splash screen. I usually have to wait about 30 minutes before it will start up. The computer isn't hot, so it can't be the fan. I'm thinking it could be the mother board?

I tried using Compaq's partition deletion about 2 weeks ago, and I think that might have been what did it since my computer started doing that after I tried to delete the partition (which failed). However, would I have still been able to reformat my hard drive if it was corrupted by the partition deletion?

Also, after my cursor goes berserk, my computer freezes. Sometimes the cursor doesn't even go berserk, everything just freezes. This is frustrating because I then have to wait 30 minutes to an hour or two before my computer will work again.

Anyone who can help me would be greatly appreciated. I'm thinking I'm just going to convert the old piece of junk into a toaster and get a new computer as soon as I can afford it.
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stargazer32
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stargazer32
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1 Solution
 
ZeropointNRGCommented:
How old is this model?
Is it powerful enough?

The mouse going berserk seems to me like you have been clicking away but its not recording anything until a tme later, seems like your pc may be a bit too old, or you need more RAM ,may be. I think it may be your PC.

Try doing it all again, only this time, boot with a boot disk, select option 2 startup with no cd rom support, let it load it should create a virtual drive from the edb.cab, from a: type in fdisk, select yes, delete partitions, create partitions, use all space, name it, restart. Boot disk is still in, option 2 again, this time, from a: type d:format c: like this

a:\d:format c:

select yes, wait for it to finish, name the volume. Either load up 98 if you have only an upgrade disk of XP, or set your cmos to detect the cdrom forst. Place the XP in cdrom and boot from it, follow instructions to load it.

Good Luck.

PS: Any problems, just reply on what's not clear, if only the above hasen't worked yet, and the format is the last resort, we don't won't to load over the existing OS as it might leave the problem there.
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stargazer32Author Commented:
I don't know about the pc catching up to all the clicking I'm doing because there is no lag in the time between me clicking an object and the computer responding. My computer is a '98. It came with Windows '98, but I've since upgraded my hard drive. My ram is probably too small (only 64MB), but I have upgraded everything Compaq has on their website for updates.

All I have is the XP SP2 disk. This was my dad's laptop before it became mine, and 1)he lives across the country, 2)my step mom threw away all the product keys, 3)the Compaq Recovery disks are corrupted, but again my Dad doesn't know where they are.

I'm stuck with XP SP2. I don't understand what you mean by starting up the comp again without formatting it. What you described sounded like I'd be formatting it.

I'm thinking my anti-virus software might have been interfering with my computer, making the cursor go berserk because I disabled it when I rebooted my comp and so far there is no strange activity. *knocks on wood*. I've heard SP2 has conflicts with anti virus software.

Now, if only I could get my comp to boot up when I turn it on. I take back what I said about the hard drive buzzing when I turn it on. Usually my comp doesn't make any noise except for the cd-rom registering until I get the manufacturer splash screen and everything boots up.
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woodendudeCommented:
You definately need more ram. 256 mb. is the recommended minimum for xp, 512 is most often used.
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stargazer32Author Commented:
Can I add more RAM to my computer and how expensive is it? I'm a college kid, so I have limited finances.

Anyone know who my comp is so tempermental about booting up?
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woodendudeCommented:
http://www.ec.kingston.com/shop/modelsinfo.asp    if this is a notebook you're using here's what kingston offers.
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ZeropointNRGCommented:
Because XP shouldn't be on it, that's why it doesn't want to bootup properly.

Yes, I mean, re-formatting and starting fresh. But if you only have 64 megs of RAM, forget it, it's just gonna happen again.

RAM cost less than a beer these days. Even a whole new PC costs as little as a tv nowadays...invest in a new one..I wouldn't bother buying new RAM for that old lady. Sell that one on ebay, get some cash off there. Save Save Save..;)

cya.
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matthew1471Commented:
I've had this occur at a friends house before, I didn't honestly believe it could possibly be this but it turned out the mouse had a few loose wires inside it or something.

My suggestion is to just borrow another mouse and try that out, if the problem still persits then you can ignore this comment :)
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paul_oddsodzCommented:
ok first of wow your head must be wrecked (irish term for you must be seriously annoyed) ok well after thoroughly going through your detailed post heres a few things i noticed.

you had service pack 1 and everything ran fine yeah so that to me would indicate that you have decent enough specs to run xp yeah so thats ram and processor out of the way

you tried to delete a partition not a good idea when your planning to run an operating system right after it sooooooooo heres a few tips i think would help

Connect a monitor to the laptop (to test if it is actually booting and you cant see it) try to get your hands on a windows xp cd ring micrsoft explain your problem and ask them how you can retrieve a new code ive heard of people doing this so give it a shot

If / when you get a new cd + code format the hard drive not a quick format do a proper one proceed to install windows now the fact that your mouse works most of the time and suddenly goes beserk leads me to beleive that it is a software issue not a hardware issue (after all the computer freezes straight after wards) ok so give all tht a shot i very rarely reccomend a format mate but in this case you could realy do with it


Good luck
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stargazer32Author Commented:
Thanks Paul for all your help. I will definitely find a monitor to hook my laptop to. I definitely "wrecked" about my computer freezing and then not booting. I finally got it to stop freezing, but I had to shut down my anti-virus software. As stated before, I know there are problems with SP2 and anti-virus.

My mouse works properly now (the touch pad is the mouse, I'm not using an actual mouse) and doesn't go berserk on me.

I have a copy of Windows XP w/ SP2 (prof. ed.) that I just bought a few days ago, which I then reformatted my hard drive, removed the partition, and loaded the OS.

I think I did a complete format. How do I do a complete format and not a quick format? How do I access DOS when booting my comp? (since XP has Dos, but through the cmd after it's already booted)

I will try the monitor thing and see how that is. I have been looking into buying a new laptop, but I am strapped for cash and I don't want to finance it since I would be considered a high risk and it would ultimately cost me more.
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paul_oddsodzCommented:
good im glad fair play for fixing the freezing problem i know exactly what you mean by strapped for cash  i was a student a while ago but left college and laptops dont come cheap to be perfectly honest all ive heard is bad things about service pack 2 i run bout 15 machines in the office and i refuse to put it on i am perfectly happy with standard firewalls decent anti virus etc etc.

As regards to your questions to get into cmd when booting press f8 when windows is loading up and there will be an option for safe mode with command prompt if you need to run in safe mode
to run command from windows go start - run and type cmd and whaola

and the formatting when you install windows you get an option to do a format or a quick format (takes bout 30 seconds but is only advisable when hard drive is in good working order) so armed with your new info go get that laptop running lovely


Good luck

Paul


Ps i have a laptop too and i found that sometimes dirt in the edges or water on your fingertips causes it to go crazy
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stargazer32Author Commented:
Yeah it sucks that I'm going to reformat my hard drive since I just did that less than a week ago. I'll give it a try when I get home, though. First, though, I'm going to try the monitor and see if it works. I hope I didn't damage my hard drive by trying to remove the partition with the OS still on it (I'm stupid sometimes, what can I say) because it is a brand new hard drive. I've had it for only a year.

I wish there were a way to disable SP2 because it really is a pain in the butt.

Thank you for actually paying attention to my problem, Paul. :)
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paul_oddsodzCommented:
you can disable sp2 as far as i know go into add remove programs have a look for service pack 2 and wipe it lol give it a try b4 you reformat id be interested to know the results
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stargazer32Author Commented:
Well, I got home and tried hooking up my laptop to the PC's monitor. It was a no go. I turned on my laptop and nothing appeared on the screen. My laptop flipped out on me again, so I had to turn it off. Now it won't boot up again. I have been trying for about 2 hours and my laptop just won't boot. It turns on, the CD-ROM spins, my hard drive sounds like it does a spin, and that's it. Nothing else happens. Well, the fan turns on, but that's irrelevant. I give up on even trying to get it to work. I probably destroyed my hard drive when I tried to delete the partition.
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matthew1471Commented:
Do you get the bios screen loading up?
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paul_oddsodzCommented:
hmmm hard drive destroyed would still allow pc to boot into bios mate sounds like theres something deeper goin on here hmmmmmm what about jumping the bios back to defaults ill get more info for ya
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paul_oddsodzCommented:
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stargazer32Author Commented:
Nothing is showing up on the screen. The manufacturer's splash screen isn't showing up. The last thing that showed up once before it froze (right after the Compaq screen) was ERROR 0127 and something or other about the date and time not being synchronized. Then a little red box popped up that said to run Phdisk and to hit any key to continue. Well, I hit a key and nothing happened. Then I turned it off, turned it back on and when I looked over I got a blank screen with a flashing horizontal cursor in the upper right corner. That's it. Hasn't done anything since then. I think my computer pretty much died. I really don't want to take it to the laptop "hospital" 20 minutes from here just so they can tell me what's wrong and how much it'll cost. Blah.
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