Error: timeout, Offending command: timeout

Posted on 2004-11-18
Last Modified: 2010-08-05
Hello everyone

There is a LAN network, 2 computers, one with a Kyocera fs-3800 printer attached. The printer is shared. Computers run WinXP. I tried to install the printer through a share by using start--->run //IP.of.the.printer'   .... got some errors about drivers not correctly installed :( . I later chose fs-3750 drivers from the windows drivers list, 'cause there were no 3800 one ....  the printers prints fine, but: if a document comes from the newly installed computer, about 2 minute later two more pages comes out. One is empty, another has
"ERROR: timeout

printed on it.  It's not much, but still very annoying.
Any help greatly appreciated
Question by:dt27
    LVL 37

    Accepted Solution

    This is a PostScript printer and it is telling you that a print job either timed out, or was not terminated properly.

    Here's a guess. The printer is connected via its parallel port, and the print job is not terminated by a Ctrl-D character. Ctrl-D is the PostScript end-of-file when using parallel or serial interfaces, but is not needed for a network connected printer. If the printjob is not terminated, the printer eventually times out with an error. If the PostScript error handler is enabled, the printer then prints an error page.

    If this is the case, you can set the driver to send Ctrl-D at the end of the job. It could be under Properties, Device Settings or in PostScript Options under the Advanced button on Printing defaults - it depends on the driver, as well as on your version of Windows.

    Alternatively, you can disable the Error page in the same area of the driver. As the error page only happens after the job has printed there is no harm in doing so, but the printer will then still wait until the timeout occurs, so the first method is the better one.

    Author Comment

    thanks hdhondt, I reinstalled the drivers and all works fine now.  I guess I just had to do this -before- I asked in here :)

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