Microsoft Outlook can't open this item

Posted on 2004-11-18
Last Modified: 2010-05-18
I have a user in HR that e-mails out a letter to the office of about 200 ppl. She like to throw on pretty little attachments like word and power point to make the letter noticable and attaches them like a picture. While most people can get and read the messages...a few (so far 2 total) get the dialogue box 'Microsoft can't open this item' as soon as they try to open it. Its being sent from a 2K box woth Office 2k3 and the two that cant open it, no matter how many times its sent, are 2K boxes with Office 2k and 2k3. Im somewhat befuddled.
Question by:Tennessee_Pride
    LVL 49

    Accepted Solution

    Hi Tennessee_Pride,
    > 'Microsoft can't open this item' as soon as they try to open it

    When they try to open the email message or try to open attachment ?

    Is the versions of their outlook different from the senders and others who get it fine ?

    LVL 49

    Expert Comment

    I am not sure why you accepted my comment here.. Not sure how it cud have solved your issue

    Featured Post

    Highfive + Dolby Voice = No More Audio Complaints!

    Poor audio quality is one of the top reasons people don’t use video conferencing. Get the crispest, clearest audio powered by Dolby Voice in every meeting. Highfive and Dolby Voice deliver the best video conferencing and audio experience for every meeting and every room.

    Join & Write a Comment

    Suggested Solutions

    Deploying a Microsoft Access application in a Citrix environment is not difficult but takes a few steps. However, Citrix system people are often of little help, as they typically know next to nothing about Access. The script provided here will take …
    Email signatures have numerous marketing benefits. Here are 8 top reasons to turn your email signature into a marketing channel.
    Viewers will learn the different options available in the Backstage view in Excel 2013.
    The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …

    746 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now