Lost NAV supervisor password.  Need to uninstall.

Posted on 2004-11-18
Last Modified: 2012-05-05
I have recently placed a decommisioned server into production as a test box.  Had a few problems with video, thats resolved.  Now I am cleaning everything up.  The last item is to remove Corporate NAV console.  It points to a none existing domain and is a very early edition.  I want to delete and install a managed client for this test box.  The problem is the our LAN Admin is long gone that set up this box initially and I can't uninstall the old NAV without a password.  And, of course, none of the standard passwords we have used in the past work.  How can I get around the need for a password to uninstall the old software.
Question by:sfletch1959
    LVL 6

    Accepted Solution

    norton automatically sets the admin password to "symantec" if no other password is setup.  This has worked for me a surprising number of times, so it's worth a try.

    if that's a no, uninstall the software manually by searching under Symantecs KB for "manual uninstall" + your version.  Or, give me your version number and I'll look it up for you!

    LVL 6

    Expert Comment

    Try this link to search for manual uninstall instructions:
    LVL 29

    Expert Comment


    See if this helps:

    Norton AntiVirus Corporate Edition or Symantec AntiVirus Corporate Edition prompts for password when uninstalling clients
    LVL 29

    Expert Comment



    How to uninstall the Norton AntiVirus Corporate Edition 7.5 and 7.6 for Windows NT/2000/XP client manually

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