reply arrow

Posted on 2004-11-18
Last Modified: 2008-02-01
Hello everyone, I have a problem with a outlook 2000 application where a user is replying or forwarding emails and it does not mark it with arrow. It suppose to get an arrow for reply and an arror for forward emails
Question by:comtekn
    LVL 49

    Expert Comment

    Hi comtekn,

    Do this
    open outlook
    go to inbox

    go to view --> current view --> customize current view
    go to fields
    and on the left click on ICON and add it to the right
    now press OK and come out

    Now reply to an email in the inbox and you should see the status with an envelope icon


    LVL 1

    Author Comment

    the envelop icon is already there, the only problem is that status on the envelop doesnt change, it doesnt add the arrow after reply or forward and also the email is deleted after its been replied or forward.
    LVL 49

    Accepted Solution

    can you remove the envelope icon and then add it again to check what happens ?

    is your outlook fully updated ?

    can you do detect and repair going to help menu and see if it helps
    LVL 1

    Author Comment

    We deleted her profile and recreated and everything is back to nomal. thanx for the replys.

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