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Posted on 2004-11-18
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Last Modified: 2008-02-01
Hello everyone, I have a problem with a outlook 2000 application where a user is replying or forwarding emails and it does not mark it with arrow. It suppose to get an arrow for reply and an arror for forward emails
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Question by:comtekn
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LVL 49

Expert Comment

by:sunray_2003
ID: 12616417
Hi comtekn,

Do this
open outlook
go to inbox

go to view --> current view --> customize current view
go to fields
and on the left click on ICON and add it to the right
now press OK and come out

Now reply to an email in the inbox and you should see the status with an envelope icon

SR

SR..
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Author Comment

by:comtekn
ID: 12618091
the envelop icon is already there, the only problem is that status on the envelop doesnt change, it doesnt add the arrow after reply or forward and also the email is deleted after its been replied or forward.
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Accepted Solution

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sunray_2003 earned 250 total points
ID: 12618416
can you remove the envelope icon and then add it again to check what happens ?

is your outlook fully updated ?

can you do detect and repair going to help menu and see if it helps
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LVL 1

Author Comment

by:comtekn
ID: 12619266
We deleted her profile and recreated and everything is back to nomal. thanx for the replys.
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