A user of mine is trying to insert a file (a pdf) into an email and send it as a hyperlink. The hyperlink is pointing to a shared location which is a community drive within a department. She is sending the hyperlink to someone within her department. Both users have access to the community drive (where she is attempting to send the hyperlink from) and there are no restrictions on these accounts (ex: group policy). When the hyperlink is viewed from sent items it is shown as plain text. She can send a normal attachment. We are using Outlook 2003 SP2 on Windows 2000 SP4 connecting to Exchange 2003 (with latest sp). Any ideas? Thanks!!