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moving mail boxes from exchange 5.5 to exchange 2003 server

I used the exchange 2003 deployment steps on the cd to install my first exchange 2003 server in an exchange 5.5 site. Now I need to move the mail boxes from the exch5.5 server to the exch2k3 server. When i open the exchange system manager, and choose the exchange 5.5 information store/mailboxes that i want to start moving, i do not get the option under the action menu> (Exchange Tasks). I only see the help option.  Why is the exchange tasks missing.  If i use active directory user and computers, and select advanced options this does not help either.  I have searched the internet all day and there is not a solution. I am wondering if i have to go through the whole install all over again.
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dennisliabenow
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dennisliabenow
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1 Solution
 
bwinzenzCommented:
Verify that you have a 2-way ADC set up and that your 5.5 directory information has propagated into Active Directory properly.

Ben
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rhandelsCommented:
Hi,

You will need to go to the Exchange 2003 machine, choose AD Users & Computers, right click the specified users (they will need to be within Active Directory, else they cannot be moved) and choose Exchange Tasks. Then, choose Move Mailbox and move the mailbox to the new 2003 server within the specified Store...
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dennisliabenowAuthor Commented:
I verified that my ADC was setup with a two way connection.  I can also create an account in my exchange 5.5 server and verify that is shows up in Active directory users and computers.  
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dennisliabenowAuthor Commented:
This is my answer back to rhandels.  If i choose exchange tasks, i only see create mailbox, exstablish email address, and remove exchange attributes.  
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dennisliabenowAuthor Commented:
How can I properly verify if my exchange 5.5 directory information has propagated into AD.
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bwinzenzCommented:
The problem sounds like your users in Active Directory are not mailbox-enabled.  Move Mailbox task is only available for accounts that already have mailboxes.  When you installed Active Directory, did you upgrade your NT4 domain (upgrading NT4 PDC to Windows 2000)?  If not, did you create the user accounts in AD manually?

Ben
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rhandelsCommented:
I agree with Ben on this one, looks like the users within the AD aren't mailbox enabled.... Then you cannot move the mailboxes...
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dennisliabenowAuthor Commented:
I upgraded my nt4 domain to a windows 2000 mixed mode domain about 2 years ago. I just barely removed my last nt 4 server and updated to native mode.  I did this before i began my exchange upgrade.  Is there any thing I can do to check this and correct the problem.
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rhandelsCommented:
Hi,

Does the Exchange 5.5 has it's own userdatabase?? If you still have to create a new user both within AD and the Exchange System manager of 5.5, you still have two userdatabases and your ADC connection will probably not be installed correctly..
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dennisliabenowAuthor Commented:
If I create a new user account today, since i have gone through all the steps to install exch2k3, I do get the option to create a new exchange account, but it installs the account under my new exchange 2003 information store.  So i guess your right my users are not mail enabled that were created before today.  Is there a solution or do i need to try some other kind of upgrade.
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bwinzenzCommented:
I'm going to have to look around and see if I can find anything.  I don't have a 5.5/2003 environment to play with right now, which makes it harder.

Ben
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dennisliabenowAuthor Commented:
One other thing.  If i open my ADC and look at the Config CA_agreement. It shows a two way agreement like we talked about earlier, but I noticed it was betweent the main domain controller and my new exchange 2k3 server. Should the agreement be between my exchange 5.5 server and my domain controller instead.  This is the only agreement made. Should there be more than one agreement created.  
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rhandelsCommented:
I'm not in the possibility to check either, but my good guess is that something went wrong when installing ADC. Normally, if you install DC, it checks to see if you have users within AD that are not in Echange and also the other way around... If the users don't exist in on of two databases (AD or Exchange 5.5) it will create that specified user..

Do make sure to create a two way ADC connection from the Exchange server into ADC..
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oilers35Commented:
Hi dennisliabenow,

Check the Microsoft Exchange Site Replication Service on the Exchange 2003 server and make sure its started.  Once you install an Exchange 2003 server into a 5.5 site, this service is what moves directory information between them.  This is why you see the ADC configured now to use your 2003 server instead of 5.5 (this is normal).  I've had problems in the past with getting the SRS to start up automatically after a new build.
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dennisliabenowAuthor Commented:
I checked the SRS and it is started.  I still do not get the option to move mailboxes.
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bwinzenzCommented:
I think you may have hit on it yesterday with the ADC agreement.  Make sure that you have it configured between the 5.5 server and your domain controller.  It almost sounds like you need to delete and re-create the connection agreements and then have it re-synchronize.  Perhaps someone else can verify if re-creating the CA's would help in this situation.

Ben
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dennisliabenowAuthor Commented:
Actually Oilers35 reminded me of why it was set to the exch2k3 server. You have to manually change the agreement as a post install step.  But maybe your right and I need to start over with the agreement. But I will have to roll the whole install back. I will keep checking back with you guys all day before i go through with starting over.
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oilers35Commented:

One other thing comes to mind....

Using the SP1 version of the ADC also fixes a problem with synchronization after the agreement is created.   When stepping through the installation process, as your installing the ADC, make sure you point to the ADC directory from the Exchange 2003 SP1 CD to install it.  Also, if you haven't patched to SP1 on Exchange 2003 you may want to try doing this first.

Hope this helps.
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dennisliabenowAuthor Commented:
I ran the service pack 1 patch on exchange 2k3 yesterday before i opened this chat session.  So if i install sp1 for ADC will it make a difference now that the ADC is already installed?
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