OWA Exchange 2003

Posted on 2004-11-18
Last Modified: 2008-03-06
I found this article on Microsoft’s site “You cannot save an e-mail message as a file from Outlook Web Access in Exchange Server 2003” KB 875573.

Does anyone know of a work around?


Question by:WayneDaleyjr
    LVL 24

    Expert Comment

    Granted, you can enable Forms Based Authentication (if you have SSL) and allow your users to select the basic client.  More information on enabling FBA (and quite the good article) is here:

    In the meantime...and this is very kludgy (3 suggestions):

    1)  When reading an e-mail with the OWA 2003 Premium client in Internet Explorer 6...
     Press Ctrl-N  
      This will bring up a new browser window that will give you the File... toolbar as well as the URL of the message.
        The File... toolbard gives you access to the File... Save As... dialog.  
          According to my testing you can only save as the Save as Type 3rd option (HTML Only) and 4th option (Text).
             You can not, however, save as the first HTML type or the 2nd (HTM) type in the drop down.  Bummer.
               Note that if you save as HTML Only it does not properly grab all the text of the message and will prompt you to log onto your Exchange server.
               Note that, when you save as text, you can save the text file with an HTML extension.  It will have all the text, but will not be pretty.

    2) You can also print it to a file (.prn) or print it to an image if you have the Microsoft Document Image Image Writer installed.  I would not recommend is as images are not searchable, should you need to search for text within an archived e-mail.
    3)  If the client has the Adobe writer, you can print it to Adobe and create a .pdf.  The Adobe writer is not that expensive, but there would be a small learning curve.
         If it is printed from OWA, it should be searchable.

    That's a work-around...or 3.


    Author Comment

    Thanks for the help it worked like a champ!

    LVL 24

    Accepted Solution

    It is a bother that it can't be saved easily, in the Premium client no less.

    LVL 24

    Expert Comment


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