HELP!! VERY IMPORTANT!!: 2003 SBS, Open ports on client, and run client as admin.

I have a pretty big problem.. here's what i need to do and i really have no idea how to do it:

1. I need to make 100% sure that one user/computer on my network has certain ports open (on that computer), i don't know if thehy are open right now or not, but the software that needs to use them is acting like thehy might not be. HOw do i even test if theyh are open right now?

2. I need to make 100% that when this user logins into the domain, they are an administrator on their local computer, and will alwayhs be one. How do i set this up?

3. Before i joined this computer to the domain, the software (which is a control panel for their buildings security system), did the following:
   a. started up 2 services
   b. ran 2 programs when the user logged in and put them both in the icon tray (were they the services or not i don't know)
   c. User was local admin.
 
 and the program worked.

 now they are a member of the domain. When i joined the computer with the http://server/connectcomputer it asked me which local profile to import settings from and i picked the one that did all the above in step 3 and used to work. but now i only see one of those icons on the icon tray. Both services are still running, but the program no longer makes the needed connections.

4. How can i fix this, is the old profile still there? I tried loggin in as the old user name, just loggin in the computer (not the domain), and it still didn't work.  Should i just remove them from the domain, and do a system resore back to when everything was working (it's xp pro)..?

Please help. I need to get this working tommorrow. And the people (the security people) who installed this are horrible customer service people.. hard to get in touch with. and this is all they told me:
  a. both service need to be up and running
  b. user needs to be admin
  c. 5 spefic ports need to be open on the computer
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micamediaAsked:
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gjohnson99Commented:
Can login to the compter using the old name (local)?
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micamediaAuthor Commented:
yes.. but that didn't fix the problem.
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muterobertCommented:
1. Use netstat -an to view what ports are doing what

2. On the local pc, go to user accounts (in control pannel), click add then browse. Find the domain user to what to the local admin and click ok. Now select what access level this domain user has on the local machine, admin/power users etc and then click ok.

Now the users list will have the domain user with specified rights that you have given them for the local machine.

Hope this helps a little.

Muterobert
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adamdrayerCommented:
login in to the computer as the administrator

Goto Control Panel and Click Users and Passwords
Delete all reference to the user in question.

Click Add
type the username and domain (NTLM version of domain)
Select Other and leave it as "administrators"

Then hit Finish, ok, ok, etc...

This will make that user a local administrator when he logs in to the domain with the given username.  Make sure you switch the "logon to" back to the domain though.

You can check the status of ports using TCPView from http://www.sysinternals.com

also make sure that any thrid party firewall software is not blocking the ports in question.  XP SP1 and SP2 come with a firewall built-in.  Check "Windows Firewall" in the Control Panel.  If its not there, try the Advanced Tab in the properties of the Network Connection.

Make sure that the port isn't being blocked by a proxy server or ISA server.  When you log into the domain, you may be forcing clients to use one of these which will probably block non-standard ports.
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