I have a pretty big problem.. here's what i need to do and i really have no idea how to do it:
1. I need to make 100% sure that one user/computer on my network has certain ports open (on that computer), i don't know if thehy are open right now or not, but the software that needs to use them is acting like thehy might not be. HOw do i even test if theyh are open right now?
2. I need to make 100% that when this user logins into the domain, they are an administrator on their local computer, and will alwayhs be one. How do i set this up?
3. Before i joined this computer to the domain, the software (which is a control panel for their buildings security system), did the following:
a. started up 2 services
b. ran 2 programs when the user logged in and put them both in the icon tray (were they the services or not i don't know)
c. User was local admin.
and the program worked.
now they are a member of the domain. When i joined the computer with the http://server/connectcomputer
it asked me which local profile to import settings from and i picked the one that did all the above in step 3 and used to work. but now i only see one of those icons on the icon tray. Both services are still running, but the program no longer makes the needed connections.
4. How can i fix this, is the old profile still there? I tried loggin in as the old user name, just loggin in the computer (not the domain), and it still didn't work. Should i just remove them from the domain, and do a system resore back to when everything was working (it's xp pro)..?
Please help. I need to get this working tommorrow. And the people (the security people) who installed this are horrible customer service people.. hard to get in touch with. and this is all they told me:
a. both service need to be up and running
b. user needs to be admin
c. 5 spefic ports need to be open on the computer