logon failure exchange 2003 cannot receive email?

Posted on 2004-11-19
Last Modified: 2012-05-05
I have SBS 2003, running exchange server 2003.  I have the MX record pointing to our server for our email.
I had a logon failure for one user (ME) and I cannot receive email, although I can send email.
The event log error is 1010.
I know I'm receiving email, because I have my mail forwarded to my home pop3 account, and can receive it there.
I cannot use the home account though because when I try to send back to our office it says "cannot relay off .....our domain"
HELP, I'm desperate!!
Thanks for all your suggestions!!
Question by:plus766
    LVL 104

    Expert Comment

    The log error number alone is useless. Please include the full details of the event log including the text in the log message.
    Can you see the email through OWA?


    Author Comment

    Logon Failure on database "First Storage Group\Mailbox Store (SERVER)" - Windows 2000 account lenoxjuvenilegr\pamelamyers; mailbox /o=First Organization/ou=first administrative group/cn=Recipients/cn=AdministratorTmpl.
    Error: 1010

    I cannot see mail through OWA, but I do get mail forwarded to an outside account?
    LVL 104

    Accepted Solution

    When you say that you cannot see the email through OWA - do you mean that you can login to OWA but it is blank or cannot login to OWA at all?
    How are you doing the forward? Via a rule, mail enabled contact? Something else? If mail enabled contact on the account itself are you doing a straight forward or a "store and forward"?

    That error message means literally what it says - logon failure. Bad username, bad password or some other settings has been changed on the client to send the details in a format that the server cannot understand.


    Author Comment

    I can log onto OWA and see the messages I received yesterday, but nothing from today.  I have no idea where to begin looking to see what has changed since yesterday.  I restarted services, then finally rebooted the entire server.  I forward through a mail enabled contact.  There are three users hooked to the server today, and only one is receiving as normal?  the other two can send, but not receive, but I have both accounts forwarded to my home pop3 so I am getting mail?

    Author Comment

    Viewing the event logs, I got this error at 10pm lastnight, would this be the problem?

    Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

    Author Comment

    I figured it out.   When I forwarded the mail for the lady on vacation, I didn't check to deliver to both locations, sorry

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