Access 97 memory could not be read

We have an Access 97 db that has run successfully for a number of years on a number of PC's.  Recently however a problem has occurred when running it on one PC (all others are fine).  When trying to run a report the following appears:

"The instruction at "0x77f580c9" referenced memory at '0x000001'.  The memory could not be read"

(The memory references aren't always the same)

Clicking OK then closes the program.  If you then open it and try again occasionally the report runs ok but more often than not the program closes instantly without the message.

So far I have tried the following to resolve the problem without success:

a. Compact and repair db
b. Decompile the db
c. Uninstall and reinstall Access.

The pc is experiencing no other problems so my feeling is that it is not a physical problem with the memory modules.

Any suggestions gratefully received

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Steve BinkCommented:
This problem can come from a variety of sources, including but not limited to:

 - Internal Access error (not likely, since other PCs are fine)
 - Corrupt Access/Office installation
 - Fragmentation
 - Hard drive integrity loss
 - Failing memory

The key to your problem is that the other PCs run the report fine.  That leads me to believe your problem is not with the Access application itself.  Your hard drive could be severely fragmented, which can result in data loss over time.  This can also cause a corruption of the Access installation.  If your hard drive is failing on a physical level, you could also see this error, though it is more likely to affect more than just Access.

Just because your PC is not currently exhibiting other symptoms does not mean everything is OK under the case.  Failing memory can cause a variety of problems, and they almost always point you in another direction.  For example, I had a problem with one piece of memory a few years ago.  Files began to be corrupted on my hard drive, apps wouldn't work, etc.  I replaced the drive twice, the motherboard (thinking of the IDE channel), and went through 3 different power supplies.  Memory failures are not reported through Windows...they only show up as unexplained symptoms of a problem.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Access

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.