xerox phaser 860 print quality issue

Posted on 2004-11-19
Last Modified: 2010-04-12
magenta is the only one i am having trouble with.  it seems to be not printing in two sides of the paper but all other colors print fine.  its like a white vertical lines and i have a full stick of wax in there.  any suggestions.......
Question by:ccrs
    LVL 37

    Accepted Solution

    On the printer's front panel, select the Support menu, then Improve Print Quality. Print the diagnostic test pages first; you'll probably find that some magenta jets are missing. Then run "Eliminate light stripes" up to 3 times to clean the jets. Do NOT print anything except the diagnostics pages between the 3 cleans, or they will not be effective. If that still does not help, switch the printer off for at least 2 hours (overnight is better) and try again.

    If a large number of magenta jets are missing, I'll bet you are using 3rd- party inks. In that case, your printer's had it. Those inks sometimes leave a deposit in the jets that clogs them permanently.
    LVL 37

    Expert Comment

    No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
    I will leave a recommendation in the Cleanup topic area that this question is:
    Accept hdhondt
    Any objections should be posted here in the next 4 days. After that time, the question will be closed.


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