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Why does my PC freeze up when authoring/converting video files?

Posted on 2004-11-19
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Last Modified: 2010-04-14
I have a P4, 2.8 processor, 80 gb hard drive, 512 RAM.  I have 30 gb free space.  Lately it freezes up in the middle of an application...it could be converting a video for DVD or simply playing a video game like Diamond Mine.  It happens at least once a day.  I've tried to convert the same video half a dozen times and it freezes at 85% completed.   I'm wondering if I need to install more RAM or increase the size of my virtual memory.  Advice would be greatly appreciated.
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Question by:BonnieW
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by:BigC666
ID: 12629963
howdy,

have you looked in the event log under application to see what kind of errors if any it shows.
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Author Comment

by:BonnieW
ID: 12630031
Hi BigC,  I haven't checked the event log....where would I find it?
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by:BigC666
ID: 12630943
right click on my computer->manage->event viewer->applications
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Author Comment

by:BonnieW
ID: 12633594
Okay....I see it but it's really not telling me anything. F'instance, last night at 7 pm, the PC froze while playing Diamond Mine..it was the only application running in the foreground.  The event log has nothing listed for that time.  

Later, I converted a video file...the process took over two hours and succeeded, but the PC froze right after that.  I don't see an event associated with that either.  




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BigC666 earned 1000 total points
ID: 12633765
ok
try these in order, one at a time and give it some time between to see if you can tell which one helps or not.

1.right click on my conputer->properties->advanced tab->performance options->change
make both the initial size and the max size 768(that's 1.5X your 512k mem) then select set.

2.right click on my computer->properties->advanced tab->performance options and then tick optomize for background services.

try these and let us know.
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Author Comment

by:BonnieW
ID: 12645057
I did the first one and so far so good...but it was a busy weekend and I didn't give it a real test.  I'll capture some video tonight, convert and see how it goes.  Thanks.
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Author Comment

by:BonnieW
ID: 12686463
It's been a busy Thanksgiving weekend and I haven't had a chance to get back here.

My DVD program was converting and all seemed fine until my scheduled virus scan began.  Then it froze up.  Last night I had no programs running except for a new screen saver aquarium.  It froze.   I just went to try your second option...optomize for background...and I found that it was already set....so I switched to applications.   I'll give it a day or two and see what happens.  
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by:BigC666
ID: 12686887
ok, let us know
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Author Comment

by:BonnieW
ID: 12730355
I really believed the PC was totally fixed until it froze this morning in the middle of a game.  However, it is 1000% better than it was before I tried your suggestions.  Thank you, BigC...I appreciate your help.
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