Internet Explorer Stops Loading Pages after 10 Minutes
Posted on 2004-11-19
This is the most confusing problem I've ever encountered. I was called to check out a Win98 laptop because of problems connecting to the internet. It has a cable broadband connection through a PCMCIA network card. Basically, once the laptop loads up you can browse the internet using IE (latest version and all security fixes). After approx. 10 minutes, IE stops loading pages (you see the status bar moving, but it "Cannot Find Page"). When I send a ping request to google.com, I receive a reply. So the internet connection is working, but IE wasn't loading. It would load again when I reboot the machine (of course, until 10 minutes pass).
So I brought the laptop to my job, wiped it clean, reinstalled Win98, all the updates, the latest IE, etc... I was on the internet with no problems at work, for at least four hours. I bring it back, test it out and everything seemed fine. Two days later I get a call that its showing the same problem again. Road Runner (the ISP) says that the cable modem tests find, that it must be the computer. Now, if I reformatted this thing, there's no spyware, there's no virus, it's clean as can be, what in the world can it be? I'm lost for answers at this point and this is my last result. Has anyone else ran across any problems like this because this is getting frustrated. Especially since I dedicated two days to fix this laptop and I had it working only for it to return to its problematic state. Any suggestions would be greatly appreciated.
(P.S., I tried a new network card also, that didn't help. The next thing I might try to do is to bring another laptop to connect to the cable modem to make sure RR isn't BSing.) This is a really difficult problem (I would say because I can solve most problems without any research, and I've done much researching on this issue) so I'm rating it at 500 points. Please provide any suggestions you guys might think is relevant. Thanks in advance.