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Peter_Fabri

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VoIP

We have a new telephone system (Avaya) which is sharing bandwidth with our network. Consequently some users are experiencing long logon procedures.  How does one configure the voice over ip setting to rectify this problem?

Peter
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muhalok

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Can you clarify what you mean by long logon procedures. How long is "long"? Are you talking about the time taken for the handset to register with the media server after entering an extension number or time taken for a phone to come up after being plugged in.

What phone models are you using and are you using the data port? What switch equipment are you using and are you using different VLANs to separate voice from the data? What are the speeds of the switch ports and any switch inter-connects? Have you configured QoS and applied it to these ports and links?