Can't see 2nd drive after Win2k reinstallation
Posted on 2004-11-20
I have been asked to access data that is currently on a second hard drive within the computer. The hard part is that this data is not accessable using the normal means that Windows provides since the operating system was reinstalled. I was told that since this data is precious, that he was scrupulously meticulous in not disturbing the data on the second drive.
The computer is a Dell Dimension XPS T800r. It has two IDE drives, both are attached to a separate controller card. There is also the obligatory CD and Floppy drives using IDE cables connected to the mobo. Operating System is Windows 2000.
Here's the sequence of events as I have been told:
About 6 months or so ago, my customer got a virus on his computer. To fix the problem, he did a complete and clean reinstall of the OS onto the first hard drive, and did nothing with the second hard drive because it has precious data on it. The reinstallation completed successfully, but since then all data on the second hard drive cannot be accessed.
From the Bios:
Primary IDE Master + Slave = None. (interesting, where are the hard drives? this machine *does* boot up)
Secondary IDE Master = CRD-8482B-(SM) (translation: LG 48X CD Rom)
Secondary IDE Slave = Yamaha CRW3200E-(SS) (translation: Yamaha 20x-24X CD Burner)
Outside the case:
On the back of the case, toward the bottom and below the parallel port, there are 4 lights lit. The bottom 3 are green, the top one (4) is orange. From past experience with Dell mobo's, this indicates a HW problem.
Inside the case:
There is a PCI controller card with 2 connectors, and 2 grey ribbon cables are going to a disk.
The 2nd hard drive, mounted just below the floppy drive, is making a buzzing/ whining sound. (never a good sign...)
I've removed the 2nd hard drive, the one with the precious data on it, and installed it in an exterior disk caddy, so I can connect it to my known-good computer and work with this disk as a peripheral thing. When I connect this disk, my known good computer does see the new device connected (good), and there is an entry added to the hardware device manager under hard disks (good), however there is no drive letter associated with this disk device in the Windows Explorer (not so good).
However, when I connect the "other" disk in through the caddy, the disk is (also) seen but a drive letter *is* assigned to this disk, and I can navigate around using the Windows Explorer just fine.
Does anyone know of a way to directly access this disk, perhaps through some tool? Is there some sort of *nix equivalent to fsck, that can re-SANE-itize a disk?
Note that the data is the thing that is precious, and the disk is making not-so-good sounds, so a reasonable alternative is to burn a CD using a read-only disk as source.
Comments, suggestions, thoughts?