"0x00000001" referenced memory at "0x00000001". The memory could not be read.

Posted on 2004-11-20
Last Modified: 2012-05-05
When i switch on my Dell Dimensions 4600 in XP before I get to windows I get the Application error "0x00000001" referenced memory at "0x00000001". The memory could not be read.
Any option I choose thereafter just causes my system to restart and I return to the error message as before....Can anyone please help as I cannot use system and fear I will lose all files stored.
Question by:basspe
    LVL 32

    Assisted Solution

    By pressing F8 just before the Windows graphical boot screen appears should bring up the boot menu.  This will allow you to open Windows in "Safe Mode."

    "Safe Mode: Loads the minimum set of device drivers and system services required to start Windows XP/2000/2003. User specific startup programs do not run."

    If you are able to start in Safe Mode, then one of the startup programs or services in your configuration is giving you a problem. To find out which item is failing, go to Start->Run->type in "msconfig" (without quotes).  Select the [Startup] tab and select [Disable All].  Reboot normally.  Then add the startup items one by one rebooting each time until you find the offensive program.


    Author Comment

    thks Erick37...unfortunately I get the same message in safe mode and so am unable to source the startup tab.
    LVL 32

    Expert Comment

    This is th only option I can think of:

    How to perform an in-place upgrade (reinstallation) of Windows XP;en-us;315341
    LVL 28

    Accepted Solution

    If you have another system with win2K or better you can try adding the drive in as a slave drive in order to run scandisk on it.Then see if it boots.
    LVL 2

    Assisted Solution

    Please Check by Changing RAM . many a times this proble occurs due to Faulty RAM

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