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File ASMS on Windows XP Home Edition Service Pack 1 CD is needed - repair re-install

Trying to do a 'repair' re-install of Windows XP Home Edition. I get through the loading of files and into the first installation window of Windows XP (after the 1st restart) and then get the system windows asking for [B]'The File ASMS on Windows XP Home Edition Service Pack 1 CD is needed. Type the path where the file is located and then click OK/B]'. The text in the path text box is 'GLOBALROOT\DEVICE\CDROM0\I386'. The ASMS file (directory) is in the 1st level directory of I386 on the CD. This is also a valid OEM CD with the Hologram. The system has two CD drives; one is a CD drive and the other is a DVD/CD RW drive. It seems it is not communicating with the drive properly. I've tried D:\I386, E:\I386 & F:\I386. Basically, I've tried to do it about any way I can think of. Even tried using each of the CD drives. I'm running out of ideas and really don't want to lose the 'not backed up' data on the HD with a full re-install of Windows. Any thoughts, ideas, suggestions, etc. Would be very grateful for any input!
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denels
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denels
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1 Solution
 
nelsonjr71Commented:
Did you check to make sure the CD is not dirty or scratched?

This addresses your problem:
http://support.microsoft.com/?kbid=311755

Are you able to get into Windows at all? Do you have NTFS?
If can't boot into Windows at all, you can go to the recovery console command prompt and use the "reg" command to edit the registry:

C:\>reg

Console Registry Tool for Windows - version 3.0
Copyright (C) Microsoft Corp. 1981-2001.  All rights reserved


REG Operation [Parameter List]

  Operation  [ QUERY   | ADD    | DELETE  | COPY    |
               SAVE    | LOAD   | UNLOAD  | RESTORE |
               COMPARE | EXPORT | IMPORT ]

Return Code: (Except of REG COMPARE)

  0 - Succussful
  1 - Failed

For help on a specific operation type:

  REG Operation /?

Examples:

  REG QUERY /?
  REG ADD /?
  REG DELETE /?
  REG COPY /?
  REG SAVE /?
  REG RESTORE /?
  REG LOAD /?
  REG UNLOAD /?
  REG COMPARE /?
  REG EXPORT /?
  REG IMPORT /?
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denelsAuthor Commented:
http://support.microsoft.com/?kbid=311755 was the answer. . . thank you! I still had to push it a few times but the installation finally was successful!  The terrible thing was that this started when I was innocently trying to do a system restore backdating it by 1.5 weeks - it failed in the startup mode.  What an ordeal.  SP2 is installing right now, so it is about up to date again.  No data/files were lost!!!  And to answer your question(s). . . the system uses NTFS file structure and the CD was not dirty.  Thank you again!
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nelsonjr71Commented:
Your welcome! Glad I could help!
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