Amipro 3.1 running in WinXP SP2

I had been using Lotus Amipro 3.1 for a long time now and have thus created *several thousand* documents with it since the days of Win 3.1. It was working perfectly up to WinXP SP1, but as soon as I upgraded to SP2, AmiPro couldn't print anymore. The program still launches, the files can still be opened, but I think it's AmiPrint.exe that's the culprit here. I can't just trash all the hard work I've put into those documents.
Anton TajanlangitAsked:
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SheharyaarSaahilCommented:
Hello AntonTaj =)

SP2 has problems with many programs which have not yet updated themselves to work with it.... so here in your case what you need is an update to Lotus Amipro 3.1 which is compatible with XP SP2.... otherwise you will have to uninstall SP2 to continue using this version of Lotus Amipro! =\
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SheharyaarSaahilCommented:
Although i have doubts that it can work, but there is no harm to give it a try :)
Using Program Compatibility Mode
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/appcompat.mspx

If it fails then here is how you can uninstall SP2 from your system :-\
XP SP2: How to Remove or Uninstall Service Pack 2
http://www.tech-recipes.com/windows_tips624.html

Good Luck =)
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Anton TajanlangitAuthor Commented:
It didn't work with the Program Compatibility Wizard. As much as possible I wouldn't want to remove SP2 from my system.
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sunray_2003Commented:
Anton,

Can you do all the functions in that program EXCEPT printing.. If that is the case , I donot see a reason to uninstall Sp2 .. You need to get updates .. Have you already contacted lotus about this.
Do you get error while doing the printing and if yes, what error are you getting ?

Apart from normal , file > print , can you employ any other method like printscreen etc to do the printing.

Have you tested in a different printer .. If your printer driver fully upto date. Can you print other applications in your printer after the SP2 update..
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SheharyaarSaahilCommented:
so as i said that you have to contact the Support website of this program to ask them about an update or patch for XP SP2..... this is the most common problem with many older softwares with Sp2 =\
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sunray_2003Commented:
AntonTaj,

Check to see if something like this would help
http://support.microsoft.com/?kbid=194496

Well the above article is for Word 97 but if that technique would work for you then convert your document to word and see if you can print.

Follow the above procedure as a workaround if you cannot find any updates for your amipro ..

Let us know if that would help
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Anton TajanlangitAuthor Commented:
Now Amipro can't even start up anymore. An error message with a title bar "16 bit Windows Subsystem" states:

C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application.

                                      Close                       Ignore

Whatever I click on just cancels the operation and Amipro doesn't run.

Does Lotus have a workaround?
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SheharyaarSaahilCommented:
Open your C:\Windows\Repair folder, and try to copy two files from there, Config.NT and Autoexec.NT
Then open C:\Windows\System32 folder, move the Config.NT and Autoexec.NT files from here to recycle Bin and paste the files you copied from the Repair folder !!
Restart and now check ??

You can also try to copy these files form another WinXP system which is working fine.... :)
Coz the error u are getting is caused by the corruption of either of these two files, and replacing them with good copies can solve the problem :)

Or u can also manually edit these files,,,, follow the instructions here :)
Error message when you install or start an MS-DOS or 16-bit Windows-based program
http://support.microsoft.com/default.aspx?scid=kb;en-us;324767
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Anton TajanlangitAuthor Commented:
Thank you Sheharyaar, now Amipro can start again. Now back to the original problem, about printing.

I can print in all other programs except Amipro. The error message pops up (title bar = AmiPrint):

Couldn't begin printing. Check to see that the printer is enabled and the disk is not full. AmiPrint has been paused.

Yes, my printer is enabled and the disk is not full. I would prefer printing the original Amipro file and not having to convert to Word, because the conversion process takes away a lot of the formatting in the document.
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sunray_2003Commented:
have you already contacted lotus of any updates to amipro
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Anton TajanlangitAuthor Commented:
No, sunray, but I think Amipro has been discontinued after version 3.1. However there must be some way to make it behave the same way with WinXP SP2 as it did with WinXP SP1...
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sunray_2003Commented:
Looks to me there could be something that needs to be done in the tweaking of the printer properties to make this work.
Since amipro actually works in XP Sp2 apart from just printing , it is a good sign that it is compatible with Sp2.

Have you tried to clean printer drivers and check .. http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Have you changed printers or tried in a different printer ?
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sunray_2003Commented:
I see a similiar issue  here
http://microsoft.weblogsinc.com/entry/3238014134623324/#c48413

go to that above page and search for "amipro"
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Anton TajanlangitAuthor Commented:
Thank you sunray, it prints now!

I went to that link you mentioned and gathered that all I had to do was go to Tools -> User setup -> Options and then disable "Print in background."

Awesome.
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sunray_2003Commented:
Glad you were to solve the issue without having to remove SP2. I was about to hit the wall having to tell only 2 more possibilities

a remove SP2
b convert to word
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lesley123Commented:
Though Windows 3.1 and Windows95, which were the operating systems in use at the time AmiPro was sold, had their own print spoolers for background printing, the developers of AmiPro provided their own print spooler, Amiprint.exe, that could be used instead of the standard Windows spooler. I never worked out why they did this. Lots of AmiPro users decided, even at that time, that AmiPrint was a waste of time and did just what you have now done, i.e. turned it off.

But I too continue to use this wordprocessor because of its simplicity, ease of use and lack of bloat. The only tiny glitches with Y2K issues are a small price to pay for its efficiency and speed.
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