dougteets
asked on
offer optimizer part 2
My computer has been overtaken by the offer optimizer pop-up thing. I have searched google and this forum looking for an answer. The problem was dealt with here: https://www.experts-exchange.com/register.jsp?query=offer+optimizer&clearTAFilter=true&srid=rVX%2BwxNAgdYyLGSYuSCaYQ%3D%3D&redirectURL=%2Fsearch.jsp%3Fquery%3Doffer%2Boptimizer%26searchType%3Dall®istrationSource=10
but none of the files, processes or registry keys mentioned were found on my XP home system. This leads me to think that the offer optimizer has been revamped with new file names, processes, etc. Anyone have any ideas?
but none of the files, processes or registry keys mentioned were found on my XP home system. This leads me to think that the offer optimizer has been revamped with new file names, processes, etc. Anyone have any ideas?
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SOLUTION
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SOLUTION
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dougteets did the problem now solved for you..... are you not satisfied with the help.... can we ask the reason to the C grade??
Check for spywares and virus in the system
virus scanner:
---------------
When you scan for virus,do all the below in both Normal mode and Safe mode.
a) Update your virus definitions in your Anti-virus and run it.
b) Download Stinger from here : http://vil.nai.com/vil/stinger/ and run it.
c) Use this Online virus scanner also : http://housecall.trendmicro.com/
Spyware:
--------
Please donot run spyware before running Anti-virus tools and making sure there is no virus in the machine.
Run spyware both in Normal and Safe mode to be sure that the system is free of spywares,adwares and Malwares.
PLEASE GET THE SPYWARE REMOVAL TOOLS FROM THE BELOW WEBSITE. THAT PAQ IS CREATED SO THAT ALL THE TOOLS ARE NOT GUMMED UP IN THIS THREAD.
Some of the experts here have helped in compiling all the important spyware tools and they are listed in this thread
https://www.experts-exchange.com/questions/20975384/Standard-response-material-re-Spyware-Adware-BHOs-and-other-Malware.html
My recommendation would be to start with Spybot ,Ad-ware ,CWshredder.After installing them, First Update them and then run
Once running all the above tools and others given in that thread, download and run Hijackthis.
Download Hijacthis from here http://www.softpedia.com/public/cat/10/17/10-17-69.shtml.
Get the log from Hijackthis and save the log and paste it here
http://hijackthis.de/index.php?langselect=english to analyze it.
The analyser site is used so that you donot gum up the thread with the entire log.
Check this tutorial aswell : http://aumha.org/a/hjttutor.php
Remove the bad ones that the site reports. If it says unknown process, then use a search engine to check if those are bad ones. If bad remove them , if you still cannot find then post those files alone here.
Remove temporary internet files, folders and cookies
How to Delete the Contents of the Temporary Internet Files Folder
http://support.microsoft.com/default.aspx?scid=kb;en-us;260897
Also remove windows Temp files going to
1) Start --> run --> typein: %systemroot%/temp
2) Start --> run --> typein: %temp%
SR..