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outlook deleted folder shows no name under the from heading

Posted on 2004-11-21
Medium Priority
Last Modified: 2010-04-08
I have a wierd problem.  Lately when I go into my deleted folder and look at the recent messages I notice that under the from section there is no name, of the sender, listed for some messages.  There are also appears to be a least 2 copies of this message in the deleted box even though I only deleted one from my inbox.
Basically I have mulitple copies of the same message and several have no sender listed under the from heading,
 How do I get rid of this?

Question by:stewartje
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LVL 49

Accepted Solution

sunray_2003 earned 2000 total points
ID: 12639406
Give us some more details

what version of outlook you have
what type of email account is set in your outlook

can you get rid of the messages in your deleted folder and start over again to see for what messages you are not able to see FROM.

Looks like there are only selective messages in your deleted items folder that has got this issue. Can you figure out what messages are those ?

When you say multiple copies of the same message , is that only in deleted items folder or have you checked in other folders aswell..

Leaving the above issue like this , do these

a) Make sure your Outlook is fully updated

b) Go to help menu in Outlook and do a "detect and repair" to see if that would help


Author Comment

ID: 12643185
thanks for the quick response.  I just tried the repair and was hoping that would be the suggestion.  

I am using outlook 2002
I  use three POP3 accounts that can also be read via a web browser.

I have deleted the messages that have no from listed in my deleted box and they have come back.

the messages are from different email addresses.  the ones that do not have a name listed in the from title do show the sender when you open up the email.

only in the deleted folder does this happen.

all updates that I can get have already been applied.

on a side note, I was also having another problem with outloo; It repeatedley downloaded messages already in my INBOX.  So literally one minute I would see that I read all my messages and then bamm I would get a second and even third copy of the same message.  i stopped this by changing a selection in the email account settings to not keeping  a copy of the message on the remote server.  this worked but now the only copy of my emails is at my primary computer.   that sucks but seems to have fixed it.

LVL 49

Expert Comment

ID: 12643536
Does it matter even if you drag and drop the message from inbox to deleted items folder..

have you checked a pattern for what all emails this happen

if you transfer that email from inbox to outbox or sent items folder , do you still see the FROM

Author Comment

ID: 12722771
the repair seems to have worked.  I must have a  possed computer.  thanks for your help and hand holding.  

LVL 49

Expert Comment

ID: 12722809
Glad you got it fixed

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